The Guide to Business Coaching
Slutsåld
Suzanne Skiffington, BA, MCP, MAPS, MASH, PhD en psicologa clnica ha enseado a cientos de entrenadores a lo largo del mundo. Ha trabajado con entrenadores nuevos y expertos, profesionales y lderes de organizaciones, consultores, grupos y comunidades acadmicas.
Perry Zeus, BA, Fellow VAAR ha enseado a cientos de entrenadores a lo largo del mundo. Ha trabajado con entrenadores nuevos y expertos, profesionales y lderes de organizaciones, consultores, grupos y comunidades acadmicas.
About the authors
preface
part one an introduction to coaching
1.Chapter one Definitions and distinctions
2.Chapter two Who can coach?
PART TWO Coaching in the workplace
1.Chapter three Business coaching
2.Chapter four Executive coaching
3.Chapter five The manager as coach
4.Chapter six Team coaching
PART THREE Coaching skills and issues
1.Chapter seven Strategic goal setting and developing an action plan
2.Chapter eight Communication skills
3.Chapter nine Learning
4.Chapter ten Coaching as change
PART FOUR Specific coaching areas
1. Chapter eleven Coaching in call centres
2.Chapter twelve Sales coaching
3.Chapter thirteen Career coaching
bibliography
Index