Management and Organisational Behaviour: Second European Edition

Wendy Bloisi is Senior Lecturer in the Department of Management and Professional Development at London Metropolitan University where she lectures is Organisational Behaviour, Management Consultancy and Training and Development Issues.

• Preface Guidelines for study Guided tourTechnology to enhance learning and teaching AcknowledgementsPart 1: What Managers and Organisations Do1: Introduction to management and organisational behaviour 2: Managers and organizations 3: Organisational strategy, planning and continuous improvement Part 2: The Individual: Managing People4: Understanding perception, learning, and personality 5: Motivation principles at work 6: Motivation methods and applications 7: Self-management at work: managing careers and stress Part 3: Groups and Teams: Managing Behaviour Between People8: Communicating for understanding and results 9: Creating productive interpersonal relationships 10: Managing groups and teams 11: Conflict management and negotiation Part 4: The Role of the Manager: Leadership Practices 12: Ethical problem-solving and decision-making 13: Power and politics 14: Leadership Part 5: Developing the Organisation15: Organisational structure and design 16: The impact of organisational culture at work 17: The role of Human Resource Management in the organization 18: Organisational change, development and innovation