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Fler böcker inom
- Häftad (paperback)
- Språk: Engelska
- Antal sidor: 400
- Utg.datum: 2012-01-01
- Upplaga: 4
- Förlag: McGraw-Hill Higher Education
- Medarbetare: Jobber, David
- Dimensioner: 262 x 195 x 19 mm
- Vikt: 830 g
- Antal komponenter: 1
- ISBN: 9780077137014
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Övrig information
David Jobber is a Professor of Marketing. He is an internationally-recognised marketing academic. His research interests include the use of mail surveys in marketing research, selling and sales management. He has written two books and edited a third.
(McGraw-Hill)
Innehållsförteckning
Part 1: The Market-Led Organization
1.The nature of marketing
2.The global marketing environment
3.Understanding customer behaviour
4.Market Information
5.Market segmentation, targeting and positioning
Part 2: Creating Customer Value
6.Value through products & brands
7.Value through services, relationships & experiences
8.Value through price
Part 3: Delivering and managing customer value
9.IMC 1: mass communications techniques
10.IMC 2: direct communications techniques
11.Distribution management
12.Marketing planning and strategy
(McGraw-Hill)
