How Social Media Is Reinventing the Aging Business of PR
Slutsåld
Brian Solis is Principal of FutureWorks, an award-winning PR and New Media agency in Silicon Valley. One of the original thought leaders who paved the way for Social Media and PR 2.0, Solis cofounded the Social Media Club and is a founding member of the Media 2.0 Workgroup. He currently blogs about the evolution and future of PR and marketing at PR 2.0 (www.briansolis.com), which is considered one of the most influential marketing blogs in the world. Deirdre Breakenridge is President and Director of Communications at PFS Marketwyse, a New Jersey-based marketing communications agency. There, she leads a creative team of PR and marketing executives strategizing to gain brand awareness for their clients through creative and strategic PR campaigns. Also adjunct professor at Fairleigh Dickinson University in Madison, NJ, she teaches courses on PR and Interactive Marketing for the university's Global Business Management program. She has spoken on PR, digital marketing, and brand building for organizations ranging from the Public Relations Society of America (PRSA) and National Association of Broadcasters (NAB) to the Strategic Research Institute (SRI). Her books include PR 2.0, The New PR Toolkit, and Cyberbranding: Brand Building in the Digital Economy.
Foreword by Guy Kawasaki xv
Preface: The Socialization of Media and PR 2.0 xvii
Introduction: Social Media = The Reinvention of Public Relations 1
Part I The True Value of New PR
Chapter 1 Whats Wrong with PR? 7
Chapter 2 PR 2.0 vs. Public Relations 23
Chapter 3 PR 2.0 in a Web 2.0 World 37
Chapter 4 Traditional vs. New Journalism 49
Chapter 5 PR Is about Relationships 67
Part II Facilitating Conversations: New Tools and Techniques
Chapter 6 The Language of New PR 83
Chapter 7 Blogger Relations 93
Chapter 8 Social Media Releases (SMRs) 107
Chapter 9 Video News Release (VNR) 2.0 125
Chapter 10 Corporate Blogging 137
Part III Participating in Social Media
Chapter 11 Technology Does Not Override the Social Sciences 153
Chapter 12 Social Networks: The Online Hub for Your Brand 165
Chapter 13 Micromedia 177
Chapter 14 New Marketing Roles 187
Part IV PR 2.0: A Promising Future
Chapter 15 Community Managers and Customer Service 2.0 199
Chapter 16 Socialization of Communication and Service 213
Chapter 17 The Rules for Breaking News 231
Chapter 18 A New Guide to Metrics 247
Part V Convergence
Chapter 19 PR 2.0 + PR 1.0 = Putting the Public Back in Public Relations 271
Appendix A The SEC and the Importance of Recognizing Corporate Blogs as Public Disclosure 283
Appendix B Its Alive! 291
Index 299