Talk Less, Say More

Three Habits to Influence Others and Make Things Happen

Inbunden, Engelska, 2009

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Beskrivning

Talk Less, Say More is a revolutionary guide to 21st century communication skills to help you be more influential and make things happen in our distracted, attention-deficit world. It's loaded with specific tips and takeaways to ensure that you're fully heard, clearly understood, and trigger positive responses in any business or social situation. It's the first book to deliver a proven method to master the core leadership skill of influence. Talk Less, Say More lays out a powerful 3-step method called Connect, Convey, Convince (R) and guides you in how to use these habits to be more influential. This succinct book solves your modern communication issues in today's demanding, distracted world at a time when interaction skills are plummeting.Communication is the single greatest challenge in business today. It takes just 3 habits to conquer it. Talk Less, Say More will help you achieve more with less. Less wordiness. Less tune-out. Less frustration. You'll gain more time. More positive outcomes. More rewarding relationships.

Produktinformation

Utgivningsdatum:2009-10-16
Mått:147 x 218 x 23 mm
Vikt:295 g
Format:Inbunden
Språk:Engelska
Antal sidor:176
Förlag:John Wiley & Sons Inc
ISBN:9780470500866
Utmärkelser:Commended for Axiom Business Book Awards (Networking/Communication) 2010

Utforska kategorier

Affärsförhandlingar inom Ekonomi och Ledarskap

Mer om författaren

Connie Dieken is the country's foremost Fortune 500 leadership communication coach, an Emmy® Award–winning former television news anchor, and an inductee of the Radio/Television Broadcasters Hall of Fame. She is the founder and President of onPoint Communication, where she has guided thousands of leaders from organizations like Apple, Olympus, and McDonald's to be more influential and achieve positive results.

Recensioner i media

"Talk Less, Say More has become an integral part of our sales training program. In today's manufacturing environment, our sales engineers must be able to quickly gain mind share of our customers, deliver the appropriate messages, and win new business. Talk Less, Say More provides the communication tools critical for success."—Dana Fritz, Manager, Global Sales Training Rockwell Automation "Talk Less, Say More is the answer to become an effective communicator. Connie's principles can be employed immediately to improve both your personal and business interactions."—Terry Bauer, Corporate Director of Sales Execution Reinhart FoodService

Innehållsförteckning

Introduction Connect-Convey-Convince 11 CONNECT Managing Attention 510 Signs You May Be a Weak Connector 7Chapter One Why Connect? 11Chapter Two Stay in Their Moment 17Chapter Three Frontload 29Chapter Four Goldilocks Candor 43Connect Review and Action Plan 542 CONVEY Managing Information 5910 Signs You May Be a Weak Conveyor 61Chapter Five Why Convey? 65Chapter Six The Eyes Trump the Ears 71Chapter Seven Talk in Triplets 83Chapter Eight Tell Stories 91Convey Review and Action Plan 993 CONVINCE Managing Action 10310 Signs You May Be a Weak Convincer 105Chapter Nine Why Convince? 109Chapter Ten Sound Decisive 115Chapter Eleven Transfer Ownership 127Chapter Twelve Adjust Your Energy 137Convince Review and Action Plan 150Putting It All Together 155About the Author 159Acknowledgments 161Index 165