Microsoft Lync Server 2010 Unleashed

This is the industrys most comprehensive, realistic, and useful guide to Microsoft Lync Server 2010. It brings together in-the-trenches guidance for all facets of planning, integration, deployment, and administration, from expert consultants whove spent years implementing Microsoft Unified Communications solutions.

 

The authors first introduce Microsoft Lync Server 2010 and show how it represents a powerful leap beyond earlier unified communications platforms. They systematically cover every form of communication Lync Server can manage, including IP voice, instant messaging, audio/video conferencing, web conferencing, and more. Youll find expert guidance on planning infrastructure, managing day-to-day operations, enforcing security, troubleshooting problems, and many other crucial topics.

 

Drawing on their extensive experience, the authors combine theory, step-by-step configuration instructions, and best practices from real enterprise environments. They identify common mistakes and present proven solutions and workarounds. Simply put, this book tells you what worksand shows you how to make it work.

 

• Plan and manage server roles, including Front End, Edge, Monitoring, Archiving, and Director roles
• Understand Lync Server integration with Active Directory, DNS, certificates, and SQL Server
• Manage Lync Server through the Lync Server management shell and Microsoft Systems Center Operations Manager
• Migrate smoothly from OCS 2007, 2007 R2, or Live Communications Server
• Utilize Lync Servers new enterprise voice and audio conferencing features
• Use Lync Server with your PBX, as a PBX replacement, or in your call center
• Integrate presence into SharePoint pages or Exchange/Outlook web applications
• Build custom solutions with the new Unified Communications Managed API
• Deploy new Lync Server client software, including Mac, mobile, and browser/Silverlight clients
• Integrate headsets, handsets, webcams, and conference room phones
• Use the new virtualization policy to simplify deployment

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Alex Lewis, principal consultant and CISSP at Convergent Computing, has been working with Office Communications Server for nearly five years. An industry recognized expert, he has been a Microsoft MVP for Live Communications Server since 2006. For more than 15 years, he has been authoring and contributing to books on advanced Microsoft technologies. He speaks frequently on Unified Communications, messaging, and security. Andrew Abbate, MCSE/MCSA, a specialist in Microsoft enterprise and security technologies, and has extensive experience with IT best practices in companies ranging from 20 to 20,000 employees.

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Introduction     1

Chronology of Lync Server     1

How This Book Is Organized     4

Part I Overview

1  What Is Microsoft Lync Server?     9

Lync Server at a High Level     10

Lync Server Related Acronyms     14

Versions and Licensing     17

Integration with Other Microsoft Applications      21

The Competition     23

Summary     23

2  What Is New in Microsoft Lync Server?     25

Introducing New Management Tools     25

Topology Changes     28

New Enterprise Voice Features     30

New Call Management Features     35

Integrated Mediation Server     37

New Presence Features     38

New Conferencing Features     38

DNS Load Balancing     40

Survivable Branch Appliances     40

Operating System Support     41

New Lync Client Features     42

Summary     45

3  Feature Overview of Microsoft Lync Server     47

Presence     47

Instant Messaging     54

Web Conferencing     55

Audio and Video Conferencing     56

Dial-In Conferencing     57

Enterprise Voice     58

Remote Access     62

Federation     63

Archiving     64

Monitoring     64

Summary     65

4  Benefits of Microsoft Lync Server 2010     67

Overview of Unified Communications     67

Brief History of UC     68

Benefits for Lync Server Users     69

Enterprise Voice Benefits     71

Client-Side Benefits     76

Collaboration Benefits     78

Management and Administration Benefits     80

Monitoring Benefits     82

Summary     82

Part II Microsoft Lync Server 2010 Server Roles

5  Microsoft Lync Server 2010 Front End     85

Overview     85

Active Directory Preparation     86

Installation     91

Configuration     120

Administration     126

Troubleshooting   ...

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