- Format
- Häftad (Paperback)
- Språk
- Engelska
- Antal sidor
- 368
- Utgivningsdatum
- 1977-01-01
- Upplaga
- New ed
- Förlag
- Brooks Cole
- Illustrationer
- illustrations, appendix, bibliography, index
- Dimensioner
- 228 x 161 x 13 mm
- Vikt
- Antal komponenter
- 1
- ISBN
- 9780818502385
- 440 g
Kundrecensioner
Fler böcker av Gerard Egan
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The Skilled Helper
Gerard Egan, Robert Reese
THE SKILLED HELPER has taught thousands of students a proven, step-by-step counseling process that equips them to become more confident and competent helpers. Internationally recognized for its successful problem-management and opportunity develop...
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Working the Shadow Side
Gerard Egan
Offers managers, consultants, and employees alike a practicalstarter kit that reveals how to identify, manage, and gain valuefrom the below-the surface activities in an organization. Drawingon his worldwide consulting, teaching, and research exper...
Recensioner i media
INTRODUCTION AND OVERVIEW. 1. Human-Relations Training. 2. The Contract: An Overview of the Training Process. PART I: THE SKILLS OF LETTING YOURSELF BE KNOWN. 3. Self-Disclosure: How To Talk About Yourself to Others. 4. Expressing Feelings and Emotions. 5. Concreteness: How to Avoid Being Vague in Communication. PART II: THE SKILLS OF LISTENING AND RESPONDING. 6. The Skills of Attending and Listening. 7. The Skill of Responding with Understanding. 8. Genuineness and Respect as Communication Skills. PART III: THE SKILLS OF CHALLENGING. 9. Deeper Understanding. 10. Confrontation. 11. The Skill of Immediacy: "You-Me" Talk. PART IV: THE SKILLS OF EFFECTIVE GROUP PARTICIPATION. 12. The Skills of Being an Effective Group Communicator. 13. The Open Group. PART V: PUTTING IT ALL TOGETHER. 14. Changing Your Interpersonal Behavior.
Övrig information
Gerard Egan, Ph.D., is Emeritus Professor of Psychology and Organizational Studies at Loyola University of Chicago. He has written over a dozen books and currently writes in the areas of communication, counseling, business and organization effectiveness, management development, leadership, the management of innovation and change, and organization politics and culture. He also conducts workshops in these areas both in the United States and abroad and is a consultant at a variety of companies and institutions worldwide.
Innehållsförteckning
INTRODUCTION AND OVERVIEW. 1. Human-Relations Training. 2. The Contract: An Overview of the Training Process. PART I: THE SKILLS OF LETTING YOURSELF BE KNOWN. 3. Self-Disclosure: How To Talk About Yourself to Others. 4. Expressing Feelings and Emotions. 5. Concreteness: How to Avoid Being Vague in Communication. PART II: THE SKILLS OF LISTENING AND RESPONDING. 6. The Skills of Attending and Listening. 7. The Skill of Responding with Understanding. 8. Genuineness and Respect as Communication Skills. PART III: THE SKILLS OF CHALLENGING. 9. Deeper Understanding. 10. Confrontation. 11. The Skill of Immediacy: "You-Me" Talk. PART IV: THE SKILLS OF EFFECTIVE GROUP PARTICIPATION. 12. The Skills of Being an Effective Group Communicator. 13. The Open Group. PART V: PUTTING IT ALL TOGETHER. 14. Changing Your Interpersonal Behavior.