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Fler böcker av Michael J Marquardt
Michael J. Marquardt is professor of Human Resource Development and International Affairs, as well as program director of the Executive Leadership Program at George Washington University. He also serves as president of the World Institute for Action Learning. Dr. Marquardt has trained more than 100,000 managers in nearly 150 countries at organizations including Marriott, Microsoft, Sony Music, Goodrich, Motorola, Nortel, Alcoa, Boeing, and Caterpillar, as well as the governments of Indonesia, Laos, Ethiopia, Zambia, Egypt, Kuwait, Saudi Arabia, Turkey, Russia, Jamaica, Honduras, and Swaziland. He is the author of twenty-four books and over one hundred professional articles in the fields of leadership, learning, globalization, and organizational change. Dr. Marquardt lives in the Washington, D.C. area and enjoys skiing, music, and traveling with his wife, four children, and nine grandchildren.
Introduction 1 Part I The Power of Questions 1 An Underused Management Tool 11 2 Benefits of a Questioning Culture 31 Part II Asking Questions Effectively 3 Why We Have Trouble with Questions 63 4 Asking the Right Questions 83 5 The Art of Asking Questions 103 6 Creating a Questioning Culture 129 Part III A Guide for Leaders on When and How to Ask Powerful Questions 7 Using Questions in Managing People 151 8 Using Questions to Build Teams 177 9 Using Questions to Solve Problems 199 10 Using Questions to Shape Strategy and Enable Change 213 Conclusion: Becoming a Questioning Leader 239 Resource A: Biographies of Leaders Interviewed 247 Resource B: Action Learning: A Powerful Training Program for Developing Questioning Leaders 255 Resource C: Resources for Training and Information on Questioning Leadership 271 Notes 275 Acknowledgments 283 About the Author 287 Index 291