Working Knowledge

This text aims to show how to exploit the full potential of an organization's most valuable asset - the collective knowledge of its people. Examples are used from multi-national corporations and the author addresses issues of knowledge management across borders and cultures.

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Bli först med att recensera och betygsätt boken Working Knowledge - du kan vinna 200 kr varje månad i tävlingen "Månadens recension".

Thomas H. Davenport is a Professor of Information Management at Boston University and Director, Institute for Strategic Change at Andersen Consulting. He is the author of the worldwide bestseller, Process Innovation (HBS Press, 1993) and Mission Critical (HBS Press, 2000). Laurence Prusak is a managing principal of the IBM Consulting Group in Boston and the worldwide competency leader in knowledge management for IBM. He formerly was a researcher/consultant at Ernst & Young and Mercer Management Consulting.

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What do we talk about when we talk about knowledge; the promise and challenge of knowledge markets; knowledge generation; knowledge codification and co-ordination, knowledge transfer; knowledge roles and skills; technologies for knowledge management; knowledge management projects in practice; the pragmatics of knowledge management.

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