Implementing Six Sigma and Lean

This is a comprehensive, user-friendly and hands-on book that is a single source of reference of tools and techniques for all quality practitioners.

Implementing Six Sigma and Lean covers the basics of how to manage for consistently high quality and gives good coverage of both simple tools and advanced techniques which can be used in all businesses. This book provides guidance on how to use these tools for different situations such as new start-up companies, stalled projects and the constant achievement of high quality in well-established quality regimes.

Case studies are included that encourage the reader to respond in a practical situations and provide a good learning resource for courses. There are summaries of key elements and questions with exercises at the end of each chapter.



* Single source of reference of tools and techniques for practitioners
* All tools and techniques in the book contain definitions, applications, basic steps and worked examples.
* Benefits and pitfalls of each technique give the reader a balanced view.

(Elsevier)

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Ron Basu is Director of Performance Excellence Limited and and Intec (UK) Ltd also an Associate Faculty at Henley Management College. Previously he held senior management roles in blue-chip companies like GSK, GlaxoWellcome and Unilever and worked as a Management Consultant with A.T. Kearney.

(Elsevier)

The Foundations Of Quality; Quality and Operational Excellence; History of Quality Movement; Scope of Tools and Techniques; Tools for Definition; Tools for Measurement; Tools for Analysis; Tools for Improvement; Tools for Control; Quantitative Technique; Qualitative Techniques; Implementation; Making it Happen; Case Studies: Product Innovation at Elida Gibbs, UK, Lean Manufacturing at Aluminium Industry, USA; Supply Chain Logistics at National Starch, USA; Six Sigma in General Electric, USA; Integrating Lean and Supply Chain in Seagate, USA; Fit Sigma at a SME, Sweden Performance Monitoring at Dupont Teijin Films, UK; Total Productive Maintenance at Nippon Lever, Japan; Sales and Operations Planning at GSK, Turkey; Six Sigma Training at Noranda, Canada; Self-assessment at Jansen-Cilag, UK; Total Quality at Chesebrough-Pond?s, Jefferson City; Pliva Process Excellence, Croatia; Management Models; Statistics for Six Sigma

(Elsevier)