Jacob Morgan – författare

Throughout the history of business employees had to adapt to managers and managers had to adapt to organizations. In the future this is reversed with managers and organizations adapting to employees.  This means that in order to succeed and thrive organizations must rethink and challenge everything they know about work.The demographics of employees are changing and so are employee expectations, values, attitudes, and styles of working.  Conventional management models must be replaced with leadership approaches adapted to the future employee. Organizations must also rethink their traditional structure, how they empower employees, and what they need to do to remain competitive in a rapidly changing world.  This is a book about how employees of the future will work, how managers will lead, and what organizations of the future will look like.  The Future of Work will help you: Stay ahead of the competitionCreate better leadersTap into the freelancer economyAttract and retain top talentRethink managementStructure effective teamsEmbrace flexible work environmentsAdapt to the changing workforceBuild the organization of the futureAnd moreThe book features uncommon examples and easy to understand concepts which will challenge and inspire you to work differently.

Research Shows Organizations That Focus on Employee Experience Far Outperform Those That Don'tRecently a new type of organization has emerged, one that focuses on employee experiences as a way to drive innovation, increase customer satisfaction, find and hire the best people, make work more engaging, and improve overall performance. The Employee Experience Advantage is the first book of its kind to tackle this emerging topic that is becoming the #1 priority for business leaders around the world. Although everyone talks about employee experience nobody has really been able to explain concretely what it is and how to go about designing for it...until now.How can organizations truly create a place where employees want to show up to work versus need to show up to work? For decades the business world has focused on measuring employee engagement meanwhile global engagement scores remain at an all time low despite all the surveys and institutes that been springing up tackle this problem. Clearly something is not working. Employee engagement has become the short-term adrenaline shot that organizations turn to when they need to increase their engagement scores. Instead, we have to focus on designing employee experiences which is the long term organizational design that leads to engaged employees. This is the only long-term solution. Organizations have been stuck focusing on the cause instead of the effect. The cause is employee experience; the effect is an engaged workforce.Backed by an extensive research project that looked at over 150 studies and articles, featured extensive interviews with over 150 executives, and analyzed over 250 global organizations, this book clearly breaks down the three environments that make up every single employee experience at every organization around the world and how to design for them. These are the cultural, technological, and physical environments. This book explores the attributes that organizations need to focus on in each one of these environments to create COOL spaces, ACE technology, and a CELEBRATED culture. Featuring exclusive case studies, unique frameworks, and never before seen research, The Employee Experience Advantage guides readers on a journey of creating a place where people actually want to show up to work.Readers will learn: The trends shaping employee experience How to evaluate their own employee experience using the Employee Experience Score What the world's leading organizations are doing around employee experience How to design for technology, culture, and physical spaces The role people analytics place in employee experience Frameworks for how to actually create employee experiences The role of the gig economy The future of employee experience Nine types of organizations that focus on employee experience And much more!There is no question that engaged employees perform better, aspire higher, and achieve more, but you can't create employee engagement without designing employee experiences first. It's time to rethink your strategy and implement a real-world framework that focuses on how to create an organization where people want to show up to work. The Employee Experience Advantage shows you how to do just that.

WINNER OF CMI MANAGEMENT BOOK OF THE YEAR 2021Are you a future-ready leader? Based on exclusive interviews with over 140 of the world's top CEOs and a survey of nearly 14,000 people.Do you have the right mindsets and skills to be able to lead effectively in the next ten years and beyond? Most individuals and organizations don’t even know what leadership will look like in the future. Until now.There has been a lot written about leadership for the present day, but the world is changing quickly. What worked in the past won’t work in the future. We need to know how to prepare leaders who can successfully navigate and guide us through the next decade and beyond. How is leadership changing, and why? How ready are leaders today for these changes? What should leaders do now? To answer these questions, Jacob interviewed over 140 CEOs from companies like Unilever, Mastercard, Best Buy, Oracle, Verizon, Kaiser, KPMG, Intercontinental Hotels Group, Yum! Brands, Saint-Gobain, Dominos, Philip Morris International, and over a hundred others. Jacob also partnered with Linkedin to survey almost 14,000 of their members around the globe to see how CEO insights align with employee perspectivesThe majority of the world's top business leaders that Jacob interviewed believe that while some core aspects of leadership will remain the same, such as creating a vision and executing on strategy, leaders of the future will need a new arsenal of skills and mindsets to succeed.What emerged from all of this research is the most accurate groundbreaking book on the future of leadership, which shares exclusive insights from the world's top CEOs and never before seen research. After reading it, you will:  Learn the greatest trends impacting the future of leadership and their implicationsUnderstand the top skills and mindsets that leaders of the future will need to possess and how to learn themChange your perception of who a leader is and what leadership meansTackle the greatest challenges that leaders of the future will faceSee the gap that exists between what CEOs identified versus what employees are actually experiencingBecome a future-ready leaderThis is the book that you, your team, and your organization must read in order to lead in the future of work.

How do some of the world’s top leaders unlock the potential of others, create trust, and lead through change? Jacob started out with one basic question: Is vulnerability the same for leaders as it is for everyone else? It turns out that it’s not. On August 20, 1991, Hollis Harris, the CEO of struggling Continental Airlines told his 42,000 employees to pray for the future of the company. The next day he was fired. What Hollis did was vulnerable, but it was not leadership. While vulnerability cripples some leaders, others tap into it and use it as a superpower. Vulnerability alone makes leaders seem incompetent. Competence on its own makes it hard for leaders to connect with their people. The key is to develop both competence and vulnerability, what Jacob calls “The Vulnerable Leader Equation.” Based on over 100 CEO interviews and a survey of nearly 14,000 employees, renowned leadership thought leader and futurist Jacob Morgan shares candid stories and original research that shows how leaders can tap into vulnerability to transform themselves, their teams, and their organizations. This book will show you why it’s so crucial to lead with vulnerability and how to do it well. You will learn: The difference between being vulnerable and leading with vulnerabilityThe 5 vulnerable leader superheroesWhat makes leaders feel most vulnerable at work and whyThe ROI of leading with vulnerabilityThe 8 attributes of vulnerable leadersWhat happens when vulnerability is used against youHow to climb the “vulnerability mountain”What keeps leaders from being vulnerable at work and how to overcome itLeading With Vulnerability is not just a book to share with your leaders and your co-workers. It's an invitation to a paradigm-shifting adventure. Nothing like this has been written before and, after reading it, you’ll never look at leadership the same way again.

Organizations around the world have lost their way. It’s time to get back to basics and focus on what really drives people and performance.In chasing talent, organizations have turned employee experience into an entitlement culture – lavishing perks without accountability, lowering standards in the name of empathy, and confusing short-term fixes with long-term solutions. The result? Performance suffers, leaders are scared to lead, and culture drifts.The 8 Laws of Employee Experience is a reset, a new framework to build a future-ready organization in an AI driven world. Best-selling author and professionally trained futurist Jacob Morgan shows that employee experience must return to its core: a value exchange where employees contribute, grow, and lead, and where organizations enable them to thrive. Based on over 100 CHRO interviews at companies like Verizon, Delta, Hilton, IBM,and LVMH, Morgan lays out eight unshakeable laws that form the new operating system for the future of work.This book isn’t just about where we are today – it’s about where employee experience is going over the next decade, and how leaders can design the future instead of being dragged into it.After reading this book you’ll learn how to: Separate signal from noise in an era of trend-chasing with the STEEPLE methodologyDiscover the eight laws required to build a future-ready organization and how to implement themUse futurist frameworks like the Cone of Possibilities to map out multiple employee experience scenariosConduct a future-ready audit to see where your company stands today and where it must go nextExplore the five potential futures of employee experience and how to steer your organization towards the right oneChallenge the myth that employee experience is about making people happy Combining insights from CHROs who are collectively leading millions of people around the world with a futurist framework, The 8 Laws of Employee Experience: How to Build a Future-Ready Organization offers a blueprint to design organizations that don’t just adapt to the future but build it. You’ll see what works, what fails, and what the future demands.