The Southwest Airlines Way (häftad)
Fler böcker inom
Format
Häftad (Paperback)
Språk
Engelska
Antal sidor
336
Utgivningsdatum
2005-06-01
Upplaga
McGraw-Hill Paperback
Förlag
McGraw-Hill Education
Illustrationer
Illustrations
Dimensioner
228 x 152 x 22 mm
Vikt
480 g
Antal komponenter
1
Komponenter
,
ISBN
9780071458276
The Southwest Airlines Way (häftad)

The Southwest Airlines Way

Using The Power Of Relationships To Achieve High Performance

Häftad Engelska, 2005-06-01
159
Skickas inom 3-6 vardagar.
Fri frakt inom Sverige för privatpersoner.
Management lessons from the world's most profitable airline

"as a former southwest insider, i often wondered why other organizations couldn't duplicate the business model. anyone who wants to understand how it works should read this book."

--libby sartain, senior vp of human resources, yahoo

"professor gittell has tackled one of the hottest and most important topics in business circles today--why some airlines continually fly high over the economic wreckage of the rest of the industry."

---thomas winkelmann, vp-the americas, lufthansa german airlines

"through extensive research jody hoffer gittell gets to the bottom of what has sustained southwest airlines' positive employee relations and high performance through good and bad times."

--thomas a. kochan, professor, mit sloan school of management, mit global airline industry program

Fortune magazine calls Southwest Airlines "the most successful airline in history." In an industry that regularly loses billions of dollars, Southwest has had 31 consecutive years of profitability. the southwest airlines way reveals the secret to Southwest's remarkable success--high performance relationships--and it creates enormous competitive advantage in motivation, teamwork, and coordination among Southwest employees. Based on Professor Jody Hoffer Gittell's eight years of field research, this book explores Southwest's innovative policies, strategies, and techniques, showing how these methods can be implemented in any organization, and explains how to:

* lead with credibility and caring * invest in frontline leaders * hire and train for relational competence * use conflicts to build relationships * encourage mutual respect among employees, managers, unions, and suppliers
Visa hela texten

Passar bra ihop

  1. The Southwest Airlines Way
  2. +
  3. High Performance Healthcare: Using the Power of Relationships to Achieve Quality, Efficiency and Resilience

De som köpt den här boken har ofta också köpt High Performance Healthcare: Using the Power of... av Jody Hoffer Gittell (inbunden).

Köp båda 2 för 568 kr

Kundrecensioner

Har du läst boken? Sätt ditt betyg »

Bloggat om The Southwest Airlines Way

Övrig information

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide