Crucial Conversations Tools for Talking When Stakes Are High, Second Edition (häftad)
Format
Häftad (Paperback)
Språk
Engelska
Antal sidor
272
Utgivningsdatum
2011-10-16
Upplaga
2
Förlag
McGraw-Hill Education
Medarbetare
Grenny, Joseph / McMillan, Ron / Switzler, Al
Dimensioner
280 x 150 x 17 mm
Vikt
320 g
Antal komponenter
1
Komponenter
,
ISBN
9780071771320
Crucial Conversations Tools for Talking When Stakes Are High, Second Edition (häftad)

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

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Häftad Engelska, 2011-10-16
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The new york times and washington post bestseller that changed the way millions communicate

[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.
from the foreword by stephen r. covey, author of The 7 Habits of Highly Effective People

the quality of your life comes out of the quality of your dialogues and conversations. heres how to instantly uplift your crucial conversations.
mark victor hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul

the first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:
  • Prepare for high-stakes situations
  • Transform anger and hurt feelings into powerful dialogue
  • Make it safe to talk about almost anything
  • Be persuasive, not abrasive
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  1. Tips for communicating
    AhamPrema, 16 februari 2016

    Easy to read
    Easy to understand
    Helpful in seeing new ways to communicate
    Lot of examples from everyday life to help the reader

Visa alla 1 recensioner

Fler böcker av Kerry Patterson

Övrig information

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide



McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide



McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide



McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

Innehållsförteckning

Foreword To The Second Edition
Foreword To The First Edition
Preface
Acknowledgments
Chapter 1: Whats a Crucial Conversation?
Chapter 2: Mastering Crucial Conversations
Chapter 3: Start with Heart
Chapter 4: Learn to Look
Chapter 5: Make It Safe
Chapter 6: Master My Stories
Chapter 7: STATE My Path
Chapter 8: Explore Others Paths
Chapter 9: Move to Action
Chapter 10: Yeah, But
Chapter 11: Putting It All Together
Afterword
Endnotes
Index