The Essential Deming: Leadership Principles from the Father of Quality (inbunden)
Fler böcker inom
Inbunden (Hardback)
Antal sidor
McGraw-Hill Education
Orsini, Joyce / Deming Cahill, Diana
figures black & white illustrations
231 x 155 x 33 mm
613 g
Antal komponenter
The Essential Deming: Leadership Principles from the Father of Quality (inbunden)

The Essential Deming: Leadership Principles from the Father of Quality

Leadership Principles from the Father of Total Quality Management

Inbunden Engelska, 2012-11-16
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the name w. edwards deming is synonymous with the most insightful views, ideas, and commentary on management and quality control. referred to as "the high prophet of quality" by the New York Times, Deming was instrumental in the spectacular rise of Japanese industry after World War II and influenced many of the world's most innovative managers in the ensuing decades. His original ideas led directly to the creation of relationships with suppliers and a plethora of quality initiatives.

now, with The Essential Deming, FordhamUniversity professor and Deming expert Joyce Orsini draws on a wealth of previously unavailable material to present the legendary thinker's most important management principles in one indispensable volume.

the book is filled with articles, papers, lectures, and notes touching on a wide range of topics, but which focus on deming's overriding message: quality and operations are all about systems, not individual performance; the system has to be designed so that the worker can perform well.

The Essential Deming reveals Deming's unique insight about:
  • How poor management infects an entire organization
  • The critical importance of management on producing quality products and services
  • Improving management in any company
  • The effective management of people--the manager's single most important task
  • How to educate workers into critical thinkers
  • Ways to preserve statistical integrity while dealing with real-world problems

fully authorized by the deming estate and published in cooperation with the w. edwards deming institute, The Essential Deming is the first book to distill Deming'slife's worth of thinking and writing into a single source. Orsini provides expert commentary throughout, delivering a powerful, practical guide to superior management. WithThe Essential Deming, you have the rationale, insight, and best practices you need to transform your organization.

"To move from the wilderness of news into the paths of history, we must distinguish true turning points from mistaken ones. W. Edwards Deming has seen the future and it works. He is a turning point of business history made flesh." -- U.S. NEWS & WORLD REPORT

"I engaged Dr. Deming to assist Ford in planning, developing, and implementing the plans to accomplish major improvement in the way people worked together and in the quality of our products. . . . Ford achieved major success in this effort, and I consider Ed Deming to have been a key element in our progress." -- DONALD E. PETERSEN, former Chairman of the Board and Chief Executive Officer, Ford Motor Company

"It can be said of very few that they changed the way the world thinks, but Dr. Deming is among them. . . . The legacy of Dr. Deming's genius, already immense, grows even larger with this new collection of his thoughts." -- DONALD M. BERWICK , Senior Fellow, Center for American Progress

"Toyota Mo...
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A prolific writer, consultant, and speaker, Dr. Deming is the most widely known proponent of statistics in quality control--an approach that would eventually evolve into Six Sigma. His work identified critical shortfalls in traditional management practices. Now, with The Essential W. Edwards Deming, Fordham University professor and Deming expert Joyce Orsini draws on a wealth of previously unavailable or hard-to-find Deming material and oversees the compilation of Dr. Deming's most important fundamentals into one indispensable volume for business managers.


1. The World Is Being Ruined by Best Efforts
(Best Efforts Without Guidance Lead to Failure)
2. Quality Is Made in the Boardroom
(Only Top Management Can Make the Decisions Necessary to Assure Quality)
3. By What Method?
(How Can We Bring About Improvement?)
4. There Is No Such Thing as Instant Pudding
(Demings 14 Points for Management)
5. A System Must Be Managed
(People Are Part of the System)
6. There Is No Substitute for Knowledge
(Information Is Not Knowledge)
7. Management Is Prediction
(Statistical Thinking Is Required)
8. What Happened in Japan?
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