The Great ScrumMaster (häftad)
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Addison Wesley
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The Great ScrumMaster (häftad)

The Great ScrumMaster


Häftad Engelska, 2016-12-30
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The Fast, Focused, Practical Guide to Excellence with Scrum

The Great ScrumMaster: #ScrumMasterWay is your complete guide to becoming an exceptionally effective ScrumMaster and using Scrum to dramatically improve team and organizational performance. Easy to digest and highly visual, you can read it in a weekendand use it for an entire career.


Drawing on 15 years of pioneering experience implementing Agile and Scrum and helping others do so, Zuzana ochov guides you step by step through all key facets of success as a ScrumMaster in any context. ochov reviews the ScrumMasters responsibilities, introduces her powerful State of Mind model and #ScrumMasterWay approach, and teaches crucial metaskills that every ScrumMaster needs.


Learn how to build more effective teams, manage change in Agile environments, and take fulladvantage of the immensely powerful ScrumMaster toolbox. Throughout, ochov illuminates each concept with practical, proven examples that show how to move from idea to successful execution.


  • Understand the ScrumMasters key role in creating high-performance self-organizing teams
  • Master all components of the ScrumMaster State of Mind: teaching/mentoring, removing impediments, facilitation, and coaching
  • Operate effectively as a ScrumMaster at all levels: team, relationships, and the entire system
  • Sharpen key ScrumMaster cognitive strategies and core competencies
  • Build great teams, and improve teams that are currently dysfunctional
  • Drive deeper change in a safer environment with better support for those affected
  • Make the most of Shu Ha Ri, System Rule, Root Cause Analysis, Impact Mapping, and other ScrumMaster tools

Whether youre a long-time Certified ScrumMaster (CSM) or participating in your first Scrum project, this guide will help you leverage world-class insight in all you do and get the outstanding results youre looking for.


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  • Great ScrumMaster

    Zuzana Sochova

    This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. The Fast, Focused, Practical Guide to Excellence with Scrum The Great ScrumMaster: #ScrumMa...

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Övrig information

Zuzana Sochova is an independent Agile coach and trainer and a Certified Scrum Trainer with more than fifteen years of experience in the IT industry. She led one of the very first Agile international projects in the Czech Republic, focusing on distributed Scrum teams, working in different time zones between Europe and the USA. Now she is a leading expert on Agile and Scrum practices in both startups and big corporations. She has experience with Agile adoption in telco, finance, healthcare, automotive, mobile, and high-tech software companies. She has worked in various positions, starting as software developer for life and mission-critical systems, and continuing as a Scrum Master and director of engineering. She has been working as an independent Agile coach and trainer since 2010, specializing in organizational and team coaching, facilitations, and culture change using Agile and Scrum. Zuzi is a well-known international speaker. She is a founder of the Czech Agile Community, which organizes the annual Agile Prague Conference. She received her MBA from Sheffield Hallam University (UK), and her master's from Czech Technical University. She coauthored Agile Methods Project Management, written in the Czech language. Twitter: @zuzuzka Web: Blog:


Foreword xiii

Preface xv

Acknowledgments xix

About the Author xxi


Chapter 1: The ScrumMasters Role and Responsibilities 1

The Self-Organized Team 2

The ScrumMasters Goal 7

The ScrumMasters Responsibilities 9

Pitfalls of Combining Roles 9


Chapter 2: The State of Mind Model 19

Teaching and Mentoring 21

Removing Impediments 21

Facilitation 22

Coaching 23

Example: Starting Agile 24

Example: Impediments 25

Example: Stuck 26

Example: Responsibility 27

Exercise: State of MindNow 28

The Missing Piece of the Puzzle 29

Exercise: State of MindThe Future 30


Chapter 3: #ScrumMasterWay 31

Exercise: #ScrumMasterWay 32

Level 1My Team 33

Level 2Relationships 35

Level 3Entire System 36

The ScrumMasters Group 38

The Organization as a System 39

Cynefin Framework 46


Chapter 4: Metaskills and Competences 51

Metaskills 52

Competences 54

Core Competences 57


Chapter 5: Building Teams 61

Tuckmans Group Development 62

Five Dysfunctions of a Team 65

Team Toxins 69

Focus on Responsibility 72

Organization as a Tribe 76

Choose the Right Leadership Style 82

Use Decentralization 84


Chapter 6: Implementing Change 87

Go for a Change 88

Change Behavior 90

Eight Steps for Successful Change 91


Chapter 7: The ScrumMasters Toolbox 97

Mastering Shu Ha Ri 98

System Rule 101

Positivity 104

Facilitation 106

Coaching 110

Root-Cause Analysis 112

Impact Mapping 115

Scaling Scrum 119

Kanban Insight Scrum Checklist 121

XP Practices Checklist 122

Product Owner Checklist 122


Chapter 8: I Believe . . . 125

The Great ScrumMaster 126

Dont Know Whether Agile and Scrum Is for You? 126

Want to Transform Your Organization to Agile? 127

Dont Know How to Build a Good Product Backlog? 127

Looking for a Way to Improve Your Team? 127

Want to Become a Great ScrumMaster? 127

Want to Become a Great Product Owner? 128

Want to Solve Conflicts? 128

Want to Have a Modern Agile Organization? 128

Want to Move Your Organization to the Next Level? 128

Zuzana 128


References 131

Index 135