Communication Skills for Nursing Practice

REVIEWS OF PREVIOUS EDITION: 'This is the sort of textbook that everyone should own.' - Greta McGough, Nursing Standard 'Very good handbook. Gives students the basic communication skills essential for practice.' - Deborah Knott, Senior Lecturer, Faculty of Health and Social Care, Liverpool John Moores University, UK 'A very good introductory text that covers communication skills effectively.' - Ruth Broadhead, Senior Lecturer, School of Public Health and Clinical Sciences, University of Central Lancashire, UK 'Excellent text for both the novice and experienced student nurse' - Iffa Settle, Programme Leader, Department of Health and Social Care, York College, UK 'A patient centred exploration of communication skills that will be a useful read. I particularly like the key point summaries at the end of each chapter.' - Karen Humphreys, Nursing Lecturer, School of Nursing and Midwifery, University of Hertfordshire, UK 'Very easy to read and relevant to practice' - Sheila Stott, Senior Lecturer, Department of Nursing and Midwifery, Northumbria University, UK 'This is a lovely easy to read book with extensive use of latest reasearch findings and includes helpful exercises to promote discussion and reflection that I have used in the classroom and recommended for purchase for student nurses' - Carol-Anne Westwell, Nursing Lecturer, School of Healthcare Sciences, Bangor University, UK

Catherine McCabe is Assistant Professor in the School of Nursing and Midwifery in Trinity College, Dublin, Ireland. Her research interests include the use of smart technology and multimedia to improve communication and quality of life in chronic and life threatening illness. Fiona Timmins is an Associate Professor at the School of Nursing and Midwifery, Trinity College Dublin, Ireland. She has more than 65 publications in peer-reviewed journals and has written and co-authored six nursing text books. She sits on the editorial board of three peer-review journals.

PART I: THE THEORETICAL FOUNDATIONS OF COMMUNICATION IN NURSING 1. Communication Theory 2. Nursing Theory 3. Effective Communication PART II: THE COMMUNICATION PROCESS IN NURSING 4. Communication Skills 5. Barriers to Effective Communication 6. Conflict 7. Collaborative Communication 8. Communicating in Difficult Situations PART III: THE DEVELOPMENT OF THERAPUTIC COMMUNICATION SKILLS 9. The Role of Personal Self-awareness in Developing Therapeutic Communication Skills 10. Experiential Learning