- Inbunden (Hardback)
- Antal sidor
- John Wiley & Sons Inc
- Burstein, David
- 260 x 190 x 25 mm
- Antal komponenter
- 68:B&W 7 x 10 in or 254 x 178 mm Case Laminate on White w/Gloss Lam
- 975 g
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Total Quality Project Management for the Design Firm
How to Improve Quality, Increase Sales, and Reduce Costs
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About the Authors FRANK A. STASIOWSKI, AIA, is President of Practice Management Associates, Ltd., a consulting firm to some of the leading design firms in the country. In his twenty years of practice, Mr. Stasiowski has advised over 40,000 architects, engineers, landscape architects, and interior designers on a variety of management problems. His newsletters, Professional Services Management Journal, A/E Marketing Journal, and Project Management, are read throughout the industry. He is also the author of Staying Small Successfully, Value Pricing for the Design Firm, and Cash Management for the Design Firm. DAVID BURSTEIN, PE, is Vice President and Southeast Operations Manager of Engineering-Science, Inc., a subsidiary of The Parsons Corp. During his twenty-year career, he has managed a wide variety of projects, ranging from small studies to multimillion dollar design construction projects. Mr. Burstein serves on the advisory board of Project Management, a monthly newsletter for architects and engineers, and has published widely on the subject of project management. He has presented over one hundred project management seminars throughout the United States and Canada.
A Commitment to TQPM Is a Marketing Issue. The Design Firm as Fishing Village. Changing the Way We Think About Quality. Improving the Quality of Design Projects. Improving the Quality of Studies and Reports. Improving the Quality of Construction Services. Improving Management, Administration, and Marketing. Keeping Your Clients Happy. Eliminating Quality Problems--Permanently. Implementing TQPM in Your Organization. Appendices. Index.