Essential Telephoning in English Teacher's book (häftad)
Format
Häftad (Paperback)
Språk
Engelska
Antal sidor
82
Utgivningsdatum
2002-08-01
Upplaga
Student ed
Förlag
Cambridge University Press
Medarbetare
Garside, Tony
Illustrationer
10ill.10d.
Volymtitel
Teacher's Book
Dimensioner
241 x 184 x 6 mm
Vikt
181 g
Antal komponenter
1
Komponenter
STAMP DESIGNS
ISBN
9780521783897
Essential Telephoning in English Teacher's book (häftad)

Essential Telephoning in English Teacher's book

Häftad Engelska, 2002-08-01
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Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed primarily for use in class but is also suitable for self-study.
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Innehållsförteckning

Unit 1: Answering the phone; Unit 2: Beginning a call; Unit 3: Ending a call; Unit 4: Consolidation Plus; Unit 5: Connecting people; Unit 6: Message 1; Unit 7: Message 2; Unit 8: Consolidation Plus; Unit 9: Communication problems; Unit 10: Appointments and arrangements; Unit 11: Recorded information; Unit 12: Messages 3; Unit 13: Consolidation Plus; Unit 14: A telephone conference; Unit 15: Review.