The Trusted Advisor

Carl Stern CEO, Boston Consulting GroupAn invaluable road map to all those who seek to develop truly special relationships with their clients. Tom Petersauthor of "The Professional Service 50"This is a brilliant -- and practical -- book. In our "world gone mad," trust is, paradoxically, more important than ever. Professor Charles FombrunLeonard N. Stern School of Business, New York University "The Trusted Advisor" gets to the heart and soul of the advice business. This path-breaking book is a must-read. William F. Stasiorsenior chairman and former CEO, Booz-Allen & HamiltonThis book is engaging, enjoyable, and absolutely on target. It is packed with truth. "The Trusted Advisor" will guide success not just in the advisory professions but in leadership and life as well. Professor Charles FombrunLeonard N. Stern School of Business, New York University "The Trusted Advisor" gets to the heart and soul of the advice business. This path-breaking book is a must-read. Tom Petersauthor of "The Professional Service 50" This is a brilliant -- and practical -- book. In our "world gone mad," trust is, paradoxically, more important than ever. Carl Stern CEO, Boston Consulting Group An invaluable road map to all those who seek to develop truly special relationships with their clients. William F. Stasiorsenior chairman and former CEO, Booz-Allen & Hamilton This book is engaging, enjoyable, and absolutely on target. It is packed with truth. "The Trusted Advisor" will guide success not just in the advisory professions but in leadership and life as well.

David Maister is widely recognised as the premier expert on professional service firm management. Maister is British by birth but has made his success in the US where he founded the highly successful Maister Associates Inc. He is also the author of several highly acclaimed business books. Robert M. Galford is a Managing Partner of the Center for Leading Organizations, where he works with senior executives at the intersection of strategy, organization, and leadership. In addition to The Trusted Advisor, Rob has coauthored three books: The Trusted Leader; Your Leadership Legacy; and Simple Sabotage, and has been a frequent contributor to the Harvard Business Review, HBR.org, and numerous other business publications. His educational background includes Liceo Segre, Turin, Italy, a BA in Economics and Italian Literature from Haverford College, an MBA from Harvard Business School and a JD from Georgetown University Law Center. Charles H. Green is a speaker and executive educator focused on trust in complex businesses and professional services firms. Charlie is founder and Chairman of Trusted Advisor Associates. In addition to The Trusted Advisor, Charlie wrote Trust-Based Selling, and coauthored The Trusted Advisor Fieldbook. He is a graduate of Columbia and of the Harvard Business School. He spent the first twenty years of his career with The MAC Group and its successor, Gemini Consulting. Charlie lives in Boca Raton, Florida.