In Search of Hospitality

...."Conrad Lashley & Alison Morrison have included chapters from an impressive range of hospitality & social science contributors" This book goes a long way to achieving its stated aim of opening up the field of debate & establishing hospitality management as a logitimate social science in its own right. The book is as eclectic as the subject that it seeks to explore, & it contain glimmerings that there is ewly-discovered depth in hospitality management as a social science that is worth a fresh & more integrated research effort. Perhaps academics of the future will remark that a more mature & credible hospitality agenda began here.
Hadyn Ingram, International Journal of Contemporary Hospitality Management

An excellent text for both hospitality students and Workers, 14 October, 2001
Reviewer: A reader from England
This book is an excellent example of what Hospitality books should be like. It gives different perspectives and arguments to most Hospitality books. The book is split in to 15 chapters. At the end of each chapter there are conclusions, Notes and References (most helpful). This book covers a broad range of subjects within the hospitality industry and at suprising depth. This book is a must for Hospitality Students at both degree level and at GNVQ. The Hospitality Students Bible. - reviews entered on amazon

Professor Conrad Lashley is Professor of Leisure Retailing at the Centre for Leisure Retailing at the Nottingham Business School. His research interests have largely been concerned with service quality management, and specifically employee empowerment in service delivery. He works closely with several major industry organizations including the British Institute of Innkeeping, J. D. Wetherspoon and McDonald's Restaurants Limited. She has an MSc in Entrepreneurial Studies and her Ph.D. thesis investigated small firm strategic alliances. Since 1979 she has been an entrepreneur in her own right, owning and operating a number of restaurant and hotel businesses. In addition, she regularly undertakes consultancy projects for entrepreneurs both in the UK and internationally.

Towards a theoretical understanding (Lashley); An anthropology of hospitality (Selwyn); The philosophy of hospitableness (Telfer); The hospitality trades: a social history (Walton); Putting up? Gender, hospitality and performance (Darke & Gurney); Home and commercialised hospitality (Lynch & MacWhannell); Mediated meaning of hospitality (Randall); Hospitality and hospitality management (Brotherton & Wood); Managing hospitality operations (Lockwood & Jones); Social scientific ways of knowing hospitality (Botterill); Humour in commercial hospitality settings (Ball & Johnson); Consuming hospitality: learning from post-modernism? (Williams); Consuming hospitality on holiday (Andrews); Working in Hospitality (Guerrier & Adib); Education for Hospitality (Airey & Tribe)