Human Resource Management

"The authors have done a masterful job in exposing the strategic centrality and impact of HRM in an era of profound disruption. This edition is a must-read for those of us who care deeply about people-management in all its manifestations." - Meredith A. Newman, Vice Provost for Faculty and Global Affairs, Florida International University, USA "I am a longtime fan of Human Resource Management having adopted it as assigned reading in my HR courses for a dozen years. It has served as the basis of HR education for well over 300 students in my HR classes. The second edition of Human Resource Management is eagerly anticipated and much needed! In reviewing the changes to the second edition, I find it has retained all of the outstanding qualities of the first edition, but now reflects on new and very current HR issues such as succession planning and emotional labor. Too many public focused HR books focus solely on the federal level, but Human Resource Management does an excellent job of focusing more broadly, helping students understand HR systems and issues at the state and local level, as well as HR issues in nonprofit organizations. Having taught HR in the United Arab Emirates, I have seen how concepts in Human Resource Management are easily exported into international classroom settings. As evidence of the books versatility, my former students who have moved into private sector work have told me that Human Resource Management proudly sits on their office shelf as a guide to managing their employees. Human Resource Management should be viewed as essential reading in undergraduate or graduate public administration course of study." - Christopher A. Simon, MPA Program, University of Utah, USA

Elizabeth D. Fredericksen is a Professor and the MPA and Nonprofit Administration Director at Boise State University, USA. Stephanie L. Witt is a Professor of Public Policy and Administration at Boise State University, USA. W. David Patton, former faculty member at Boise State University and the University of Utah, USA, has directed applied research and technical assistance centers serving state and local governments at both universities. Nicholas P. Lovrich was the Director of Washington State Universitys Division of Governmental Studies and Services, USA, for 32 years.

1. The Environment and Roles of Public Service HRM 2. Personnel Systems and the Evolution of Civil Service Systems 3. Rights, Restrictions and Laws 4. Management-Employee-Citizen Relations 5. Strategic HRM 6. Job Design, Analysis and Classification 7. Recruitment and Selection 8. Salary and Wages 9. Benefits 10. Performance Management 11. Human Resource Development 12. Discipline and Dismissal 13. Efficiency, Effectiveness and Risk Management 14. The Competent Manager