A Comprehensive Resource for Consultants, Facilitators, Managers, Trainers and Coaches
A proven approach for helping leaders and teams work together to achieve better decisions, greater commitment, and stronger results More than ever, effective leadership requires us to work as a team, but many leaders struggle to get the results th...
Help groups deliver results with an updated approach to facilitation and consulting The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Trainers, and Coaches, Third Edition is a fundamental resource for consultants, fa...
"The Skilled Facilitator is an invaluable text and should be required reading for all who aspire to excellence in facilitation." (Training Media Review, June 26, 2003)
Roger Schwarz is an organizational psychologist and founder and president of Roger Schwarz Associates, Inc. a consulting group that helps organizations use facilitative skills to create fundamental change. He facilitates groups and teaches, consults, coaches, and speaks on facilitation, facilitative leadership, and developing effective work groups. Schwarz is currently working on The Skilled Facilitator Fieldbook, to be published by Jossey Bass.
Preface to the Revised Edition. Acknowledgments. The Author. PART ONE: HOW FACILITATION HELPS GROUPS. 1. The Skilled Facilitator Approach. 2. What Makes Work Groups Effective? 3. The Facilitator and Other Facilitative Roles. PART TWO: DIAGNOSING BEHAVIOR IN GROUPS. 4. Understanding the Theories That Guide Our Actions. 5. Ground Rules for Effective Groups. 6. Diagnosing Behaviors That Enhance or Hinder Group Effectiveness. PART THREE: INTERVENING IN GROUPS. 7. Deciding Whether, How, and Why to Intervene. 8. How to Intervene. 9. Using the Ground Rules to Intervene. 10. Using the Skilled Facilitator Approach with Other Processes. 11. Beginning and Ending Meetings. 12. Dealing with Emotions. PART FOUR: AGREEING TO WORK TOGETHER. 13. Contracting: Deciding Whether and How to Work Together. 14. Working with Another Facilitator. PART FIVE: USING FACILITATIVE SKILLS IN YOUR OWN ORGANIZATION. 15. Serving as Facilitator in Your Own Organization. 16. The Facilitative Leader. Resource A: Current and Previous Ground Rules. Resource B: Sample Planning Meeting Letter. Resource C: Guidelines for Developing an Effective Contract. Resource D: Sample Agreement for Basic Facilitation. Resource E: Sample Agreement for Developmental Facilitation. Resource F: Guidelines for Using Experiential Exercises and Self Knowledge Instruments. Resource G: Questions for Cofacilitators. Resource H: Guidelines for Contracting with Your Manager. References. Index.