The Palgrave Handbook of Public Administration and Management in Europe

Edoardo Ongaro is Professor at the Open University, UK, and President of the European Group for Public Administration. He is Fellow of the Academy of the Social Sciences of the United Kingdom. Sandra van Thiel is Professor at Radboud University, and Director of the Institute for Management Research at the Nijmegen School of Management, the Netherlands.

Preface; Geert Bouckaert.- Part 1 Public administration and management in Europe.- 1: Introduction; Edoardo Ongaro and Sandra Van Thiel.- 2: Public Administration and Public Management research in Europe: traditions and trends; Edoardo Ongaro, Sandra van Thiel, Andrew Massey, Jon Pierre, Hellmut Wollmann.- 3: Education and Training in Public Administration and Management in Europe; Christoph Reichard and Eckhard Schrter.- 4: Languages and Public Administration in Europe; Edoardo Ongaro and Sandra van Thiel.- Part 2 Public management themes.- 5: Strategic Management in Public Services Organizations: Developing a European Perspective; Ewan Ferlie and Salvador Parrado.- 6: Leadership in Europes Public Sector; Anne Drumaux and Paul Joyce.- 7: Public budgets and budgeting in Europe: state of the art and future challenges; Iris Saliterer, Mariafrancesca Sicilia, Ileana Steccolini.- 8: IPSAS, EPSAS and other challenges in European public sector accounting and auditing; Isabel Brusca, Eugenio Caperchione, Sandra Cohen and Francesca Manes Rossi.- 9: Accountability in Liberal Democratic, Parliamentary Systems Leanne-Marie McCarthy-Cotter and Matthew Flinders.- 10: Performance management in Europe: An idea whose time has come - and gone?; Wouter Van Dooren and Conny Hoffmann.- 11: Explaining citizen satisfaction and dissatisfaction with public services; Steven Van de Walle.- 12: Public personnel reforms and public sector HRM in Europe; Peter Leisink and Eva Knies.- 13: Public service motivation: state of the art and conceptual cleanup; Wouter Vandenabeele, Adrian Ritz & Oliver Neumann.- 14: Ethics and Integrity; Michael Macaulay.- 15: The Public network scholarly community in Europe: main characteristics and future developments; Daniela Cristofoli, Myrna Mandell and Marco Meneguzzo.- 16: Collaborative Governance and the Third Sector: Something Old, Something New; Taco Brandsen and Karen Johnston.- 17: Agencification in Europe; Koen Verhoest.- 18: ICT, e-government and e-governance: bits & bytes for public administration; Vincent Homburg.- 19: Public Procurement in Europe; Jolien Grandia.- 20: Public Private partnerships: recent trends and the central role of managerial competence; Veronica Vecchi and Mark Hellowell.- 21: From participation to co-production: Widening and deepening the contributions of citizens to public services and outcomes; Elke Loeffler and Tony Bovaird.- 22: The roles of branding in public administration and place management: possibilities and pitfalls; G.J. Ashworth and M. Kavaratzis.- 23: Communications of and for Public Services; Martial Pasquier.- 24: Managing Crises in Europe: A Public Management Perspective; Donald Blondin and Arjen Boin.- 25: Consulting for the Public Sector in Europe; Reto Steiner, Claire Kaiser, Lukas Reichmuth.- 26: Public sector negotiations; Robin Bouwman.- Part 3 Public policy and administration themes.- 27: Policy-Making and Public Management; Alberto Asquer and Valentina Mele.- 28: Agenda-setting and framing in Europe; Sebastiaan Princen.- 29: Policy Implementation in an Age of Governance; Harald Stren and Peter Hupe.- 30: Policy evaluation in Europe; Valrie Pattyn, Stijn van Voorst, Ellen Mastenbroek and Claire A. Dunlop.- 31: Policy Learning and Organizational Capacity; Claire A. Dunlop and Claudio M. Radaelli.- 32: Policy Diffusion and European Public Policy Research; Fabio Wasserfallen.- 33: Comparative regulatory regimes and public policy; Martino Maggetti and Christian Ewert.- 34: Coordination in Europe; Muiris MacCarthaigh and Astrid Molenveld.- 35: Risk And Blame in The Public Sector; Sandra L. Resodihardjo.- 36: EU citizens and public services: The machinery behind the principles; Franois Lafarge.- 37: Is social innovation a game changer of relationships between citizens and governments?; William Voorberg and Victor Bekkers.- 38: Welfare administration and its reform; Tanja Klenk.- Part 4