Public Service Dominant Logic (inbunden)
Format
Inbunden (Hardback)
Språk
Engelska
Antal sidor
224
Utgivningsdatum
2018-06-01
Upplaga
Annotated ed
Förlag
Routledge
Illustrationer
3 Tables, black and white; 28 Line drawings, black and white
Antal komponenter
1
ISBN
9781138123847
Public Service Dominant Logic (inbunden)

Public Service Dominant Logic

Inbunden Engelska, 2018-06-01
1249
Specialorder (osäker tillgång). Skickas inom 11-20 vardagar.
Fri frakt inom Sverige för privatpersoner.
This textbook examines how public services are often organised around principles derived from the manufacturing industry. However, the public sector mostly deals with people, not goods, and so this way of organising services is inefficient. The authors argue that the public sector needs to adopt a service-based logic, which is more aligned to today s environment of complex interaction between government, citizens, private businesses and other stakeholders. This insightful text introduces the concept of public service dominant logic as a way to understand, explain and develop public services. It presents a range of real-life international cases and examples, and is supported by learning objectives, review questions and annotated bibliographies for each chapter. Public Service Dominant Logic is essential reading for students of public management and public administration, as well as practising public managers and policy makers."
Visa hela texten

Passar bra ihop

  1. Public Service Dominant Logic
  2. +
  3. Unboxing marketing : creating value for consumers, firms, and society

De som köpt den här boken har ofta också köpt Unboxing marketing : creating value for consume... av Benjamin Julien Hartmann, Jacob Östberg, Anders Parment, Cecilia Solér (häftad).

Köp båda 2 för 1596 kr

Kundrecensioner

Har du läst boken? Sätt ditt betyg »

Bloggat om Public Service Dominant Logic

Övrig information

Martin Fransson is Assistant Professor at the Service Research Centre, Karlstad University, Sweden. Stephen Osborne is Chair of International Public Management and Deputy Dean of the Business School at the University of Edinburgh, UK. Johan Quist is Assistant Professor at the Service Research Centre, Karlstad University, Sweden.