Intercultural Public Relations (häftad)
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15 Line drawings, black and white; 10 Tables, black and white; 30 Illustrations, black and white
Intercultural Public Relations (häftad)

Intercultural Public Relations

Realities and Reflections in Practical Contexts

Häftad Engelska, 2018-12-08
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Intercultural Public Relations: Theories for Managing Relationships and Conflicts with Strategic Publics develops a coherent framework to unify the theories of public relations and intercultural communication, and within the framework, examines empirical studies of intercultural interactions. This book follows an intercultural approach, which considers how individuals and entities with dissimilar cultural identities interact and negotiate to solve problems and reach mutually satisfying outcomes. This work provides a theory-driven, empirically supported framework it provides will inform and guide the research and practices of intercultural public relations. Furthermore, it provides numerous levels of analysis and incorporates the use and challenges of social media. The book examines theories and issues in three integrated processes: Identification of publics Relationship management Conflict resolution These areas represent the most critical functions that public relations contributes to organizational effectiveness: scanning the environment, identifying strategic publics, and building long-term, quality relationships with these publics to reduce costs, gain support, and empower the publics themselves. In doing so, the book adopts simultaneously public-centered and organization-centered perspectives. This unique work will serve as an essential reference for students, practitioners, and scholars in today's global public relations environment.
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Lan Ni, Ph.D., is Associate Professor at the University of Houston. Focusing on identification of publics, relationship management, and conflict management, she examines how public relations in intercultural settings can both benefit organizations and empower publics, especially immigrants and minority groups. Supported by multiple funding agencies, her research has been published in major journals and consistently shaped her teaching. Qi Wang, Ph.D., is Associate Professor at Villanova University. Her research is focused on intercultural communication, interpersonal and mediated communication, and conflict management. Bey-Ling Sha, Ph.D., APR, is Professor at San Diego State University. She has been thinking about cultural identity since kindergarten and theorizing about intercultural public relations since her M.A. thesis at the University of Maryland. She is an awards-winning public relations scholar, teacher, and practitioner.