Operations Management (häftad)
Format
Häftad (Paperback)
Språk
Engelska
Antal sidor
752
Utgivningsdatum
2016-06-24
Upplaga
8
Förlag
Pearson
Medarbetare
Brandon-Jones, Alistair / Johnston, Robert
Dimensioner
262 x 197 x 32 mm
Vikt
1380 g
Antal komponenter
1
ISBN
9781292098678
Operations Management (häftad)

Operations Management

(2 röster)
Häftad Engelska, 2016-06-24
711
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Operations management is important, exciting, challenging and everywhere you look!

 

  • Important, because it enables organizations to provide services and products that we all need

  • Exciting, because it is central to constant changes in customer preference, networks of supply and demand, and developments in technology

  • Challenging, because solutions must be must be financially sound, resource-efficient, as well as environmentally and socially responsible

  • And everywhere, because in our daily lives, whether at work or at home, we all experience and manage processes and operations.


 

New features:

  • There are now more than 110 of the popular Operations in Practice examples throughout the book, over 40% of which are new.

  • The importance of sustainability and Corporate Social Responsibility (CSR) has been emphasized further, and included throughout the book.

  • We have even further strengthened the emphasis on the idea that operations management is relevant to every type of business and all functional areas of the organization.

  • Many new ideas in operations management have been incorporated, including the three level approach to performance, the relationship between innovation, creativity and design, crowdsourcing, ideas management, business ecosystems, triadic relationships, office layout, telecommuting and organisational ambidexterity. However, we have retained the emphasis on the foundations of the subject.

  • Six of the 19 cases at the end of the chapter are new (but the old ones are still available on the web site), and provide an up-to-date selection of operations issues.

 

Operations Management focuses on the sustainable and socially responsible imperatives of operations management, using over 120 cases and illustrations of real-life operations around the world, including Apple, Mdecins Sans Frontires, Amazon, Ecover, Dyson, Disneyland Paris, Google, The North Face, and many more.  

 

This is 24-carat excellence'

Par hlstrm, Torsten and Ragnar Sderberg Chair of Business Administration, Stockholm School of Economics

 

'Operations Management is engaging and accessible, but it never dumbs-down. The book is comprehensive, but not overwhelming. Students hold on to this one; its a keeper.'

Michael Shulver, Birmingham Business School

 

'This continues to be the definitive operations Management text  written by the masters of the field!'

Dr Ross Ritchie, Lecturer in Operations Management, Loughborough University

 

'An essential text packed full of up-to-date examples that really bring the subject to life'

Claire Moxham, University of Liverpool...
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Innehållsförteckning

Part One

DIRECTING THE OPERATION

Chapter 1 Operations management

Chapter 2 Operations performance

Chapter 3 Operations strategy

Chapter 4 Product and service innovation

Chapter 5 The structure and scope of operations

Supplement to Chapter 5

Forecasting

Part Two

DESIGNING THE OPERATION

Chapter 6 Process design

Chapter 7 Layout and flow

Chapter 8 Process technology

Chapter 9 People in operations

Supplement to Chapter 9

Work study

Part Three

DELIVER

Chapter 10 Planning and control

Chapter 11 Capacity management

Supplement to Chapter 11

Analytical queuing models

Chapter 12 Supply chain management

Chapter 13 Inventory management

Chapter 14 Planning and control systems

Supplement to Chapter 14

Materials requirements planning (MRP)

Chapter 15 Lean operations

Part Four

DEVELOPMENT

Chapter 16 Operations improvement

Chapter 17 Quality management

Supplement to Chapter 17

Statistical process control

Chapter 18 Managing risk and recovery

Chapter 19 Project management

Notes on chapters

Glossary

Index