Stephen J. Page is Professor and Deputy Dean (Research), School of Tourism, Bournemouth University, UK. He is the Associate Editor of the journal Tourism Management and the author and editor of 36 books on tourism, leisure and events. Joanne Connell is Senior Lecturer in Tourism Management, University of Exeter Business School and the author and editor of 10 books on tourism, leisure and events.
Part 1 Understanding tourism
1. Introduction to tourism: themes, concepts and issues
2. The evolution and development of tourism
3. Understanding tourism demand
4. Understanding the tourist as a consumer
Part 2 Understanding the tourism industry
5. Understanding and managing tourism supply: an introductory framework
6. Information communication technologies and e-tourism
7. Travel intermediaries: tour operators and travel agents
8. Transporting the tourist
9. Visitor attractions
10. Tourism accommodation and hospitality services
Part 3 Managing tourist operations and communicating with the visitor
11 Human resource management in tourism
12. Tourism and entrepreneurship
13. The role of the public sector in tourism
14. Marketing tourism
15. Marketing tourism destinations
Part 4 The impact of tourism
16. Economic impacts
17. Social and cultural impacts
18. Environmental impacts
19. The challenge of sustainability
Part 5 Trends and themes in the use of tourist resources
20. Urban tourism
21. Rural tourism
22. Coastal and resort tourism
23. Tourism in the less developed world
Part 6 Managing tourism activities
24. Planning and managing the tourist experience
25. Tourist health and safety: global challenges for tourism
26. Event tourism
27. The future of tourism