Developments in Theory, Research, and Practice, Second Edition
University of Bergen, Norway UMIST, Manchester, UK Goethe-University Frankfurt, Frankfurt, Germany
The Nature of the Problem. The Concept of Bullying and Harassment at Work. The European Tradition. North American Perspectives on Hostile Behaviors and Bullying at Work. Empirical Evidence. Empirical Findings on the Prevalence and Risk Groups of Bullying in the Workplace. Individual Consequences of Workplace Bullying/Mobbing. The Organizational Effects of Workplace Bullying. Measuring Bullying at Work. Explaining the Problem. Individual Antecedents of Bullying: Victims and Perpetrators. Social Antecedents of Bullying: A Social Interactionist Perspective. Organisational Causes of Workplace Bullying. Sexual Harassment Research in the United States. Bullying and Discrimination. An Industrial Relations Perspective of Workplace Bullying. Workplace Bullying as the Dark Side of Whistleblowing. Managing the Problem. Managing Workplace Bullying: The Role of Policies. nvestigating Complaints of Bullying and Harassment. Interventions for the Prevention and Management of Bullying at Work. Workplace Bullying-The Role for Counselling. Inpatient Treatment of Bullying Victims. Conflict, Conflict Resolution and Bullying. Challenging Workplace Bullying in the USA. An Activist and Public Communication Approach. Legal Remedies Against Workplace Bullying.