Human Factors in the Design and Evaluation of Central Control Room Operations (inbunden)
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Format
Inbunden (Hardback)
Språk
Engelska
Antal sidor
446
Utgivningsdatum
2009-11-18
Förlag
CRC Press Inc
Illustratör/Fotograf
N, A N, black and white 124 Illustrations A 87 Tables black and white
Illustrationer
87 Tables, black and white; 124 Illustrations, black and white
Dimensioner
236 x 163 x 28 mm
Vikt
772 g
Antal komponenter
1
ISBN
9781439809914

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Human Factors in the Design and Evaluation of Central Control Room Operations (inbunden)

Human Factors in the Design and Evaluation of Central Control Room Operations

av Neville A Stanton, Paul Salmon, Daniel Jenkins, Guy Walker
Inbunden Engelska, 2009-11-18
1869
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Whether used for aviation, manufacturing, oil and gas extraction, energy distribution, nuclear or fossil fuel power generation, surveillance or security, all control rooms share two common features. The people operating them are often remote from the processes that they are monitoring and controlling and the operations work 24/7. The twin demands of remote and continuous operation place special considerations on the design of central control rooms. Human Factors in the Design and Evaluation of Central Control Room Operations provides an analysis of Human Factors and Ergonomics in this complex area and the implications for control room staff. This information contained within this book can then be used to design, assessed and evaluate control rooms. Taking an integrated approach to Human Factors and Ergonomics in the control room environment, the book presents fourteen human factors topics: competencies, training, procedures, communications, workload, automation, supervision, shift patterns, control room layout, SCADA interfaces, alarms, control room environment, human error, and safety culture. Although there are many resources available on each of these topics, this book the information together under one cover with a focus on central control room operations. Each chapter is self-contained and can be read in any order, as the information is required.
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Neville A Stanton, Paul Salmon, Daniel Jenkins, Guy Walker

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"... a fantastic book that shows what it takes to ensure support staff work and operate together, in a formal and efficient manner. The book integrates the topics of human factors and ergonomics to create an incredibly valuable tome. The book details the interactions between people and their working environment, and shows in depth how the work environment can and must be designed to reduce errors, improve performance, improve the quality of work, and increase the work satisfaction of the workers themselves. While the book was written primarily for control room settings, it is relevant for those in IT if they have any involvement in remote support, security operation centers (SOC) and network operation centers (NOC). While the book is of value to anyone involved in operation, those who will find the most value are those charged with the management and operations or large groups or operations. If they have management support to deploy the formal methods detailed in the book, they will find that they can create significantly higher levels of customer and end-user satisfaction." --Ben Rothke, writing on slashdot.org ... a fantastic book that shows what it takes to ensure support staff work and operate together, in a formal and efficient manner. The book integrates the topics of human factors and ergonomics to create an incredibly valuable tome. ... While the book was written primarily for control room settings, it is relevant for those in IT . ...If they have management support to deploy the formal methods detailed in the book, they will find that they can create significantly higher levels of customer and end-user satisfaction. --Ben Rothke, writing on slashdot.org, March 1, 2010

Övrig information

University of Southampton, UK Monash University, Australia Sociotechnic Solutions, Ltd. St Albans, UK University of Southampton, Highfield, Southampton, UK

Innehållsförteckning

Introduction to Human Factors and Ergonomics. Competencies. Training. Procedures. Communication Process. Manning and Workload. Automation. Supervision. Shift Patterns. Control Room Layout. Supervisory Control and Data Acquisition (SCADA). Alarms. Environment. Human Error. Safety Culture.