Hospitality Supervision and Leadership Level 3 (häftad)
Format
Häftad (Paperback / softback)
Språk
Engelska
Antal sidor
312
Utgivningsdatum
2015-05-29
Förlag
Hodder Education
Medarbetare
Steele, Lindsay (förf)
Antal komponenter
1
ISBN
9781471847523
Hospitality Supervision and Leadership Level 3 (häftad)

Hospitality Supervision and Leadership Level 3

Häftad Engelska, 2015-05-29
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Prepare for assessment and master the skills and knowledge you need to succeed as a hospitality and catering supervisor with this support resource Covering all of the latest mandatory and most popular optional units, with a strong focus on preparation for assessment, this will be an essential resource for anyone working towards the Level 3 NVQ Diploma in Hospitality Supervision and Leadership, whether in college or in the workplace. It also provides support for those completing the Hospitality Supervision and Leadership apprenticeship. - Provides all of the essential knowledge and skills any supervisor working in the hospitality industry will need: from supporting, motivating and developing staff, to customer service skills, problem solving and controlling resources - Develops understanding of the assessment requirements with clear explanations of all criteria - Helps you to build your portfolio, with guidance on suitable evidence and activities that provide assessment opportunities - Prepares you for professional discussions and questioning with knowledge checks at the end of each unit to test your understanding
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Övrig information

Patricia Paskins is a hospitality consultant, advising on hospitality education and training, with a focus on work-based hospitality training. She was formerly Work-Based Learning Coordinator at the London School of Hospitality and Tourism, University of West London. David Foskett is a hospitality consultant, advising on all aspects of hospitality education and training. He was formerly Head of School at the London School of Hospitality and Tourism, University of West London.