Handbook of Public Quality Management (e-bok)

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Format: E-bok
Filformat: PDF med LCP-kryptering (0.0 MB)
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Språk: Engelska
Antal sidor: 892
Utgivningsdatum: 2019-09-16
Förlag: Taylor & Francis
ISBN: 9781482270488

Handbook of Public Quality Management E-bok

Name: Handbook of Public Quality Management
Price: 681.00 SEK
Availability: InStock
Author: Ronald J Stupak, Peter M Leitner
ISBN: 9781482270488

av Ronald J Stupak, Peter M Leitner

E-bok (PDF, LCP), Engelska, 2019-09-16

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Exploring a variety of methods for improving the economic performance of organizations, this multidisciplinary text covers macro- and micro-perspectives while considering strategic planning, systematic process analysis, leadership studies, group dynamics, and human motivation theories. It highlights "quality of relationships" as a guiding principle within the framework of public administration and stresses customer, client, and stakeholder satisfaction. With over 1000 literature references, tables, drawings, and equations, and appendices of laws and regulations, the book responds to the mandate for high performance and increased productivity.

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