The Rowman & Littlefield Handbook of Policing, Communication, and Society

Policing necessitates people and government communicate. Absent communication, the police often struggle and fail. Policing is not an abstraction; rather, it provides content and meaning for the police and their constituents. In an era of over-numerating policing, bringing meaning to the bean counting is a major achievement of The Rowman & Littlefield Handbook of Policing, Communication, and Society. The editors offer a rich mosaic centering communications at the core of policing, where it belongs. A must read for serious police and civil leaders, and police scholars. -- Jack R. Greene, Professor Emeritus, Northeastern University Giles, Maguire, and Hill have created a milestone Handbook a comprehensive, balanced, theory-led, and evidence-based account of policing in all its forms. They frame policing as intergroup communication, in a context where lives are at stake, and thus highlight the crucial importance of communication and social identity. This timely and cogent book is a key resource for everyone in social psychology and communication, and it will have a major and needed impact on policy, practice, and the discussion of policing in society. -- Cindy Gallois, Past President of the International Communication Association and Professor Emeritus, School of Psychology, University of Queensland, Australia

Howard Giles is distinguished research professor of communication at the University of California, Santa Barbara and honorary professor of psychology at The University of Queensland, Australia. He is founding editor of the Journal of Language and Social Psychology and the Journal of Asian Pacific Communication and was past president of the International Communication Association and the International Association of Language and Social Psychology. He is also director of volunteer services at the Santa Barbara Police Department where, for 15 years, he was a reserve officer (and 24/7 member of the Crisis Negotiation Response Team), and the recipient of 13 outstanding service awards (including one at the State level). His research interests encompass interpersonal and intergroup communication processes in intergenerational, police-civilian, and other intergroup settings, and he is co-editor of the two-volume Oxford Encyclopedia of Intergroup Communication (2018). His research on communication and attitudes toward law enforcement spans over a dozen nations from Mongolia to Bulgaria to Russia. Edward R. Maguire is professor of criminology and criminal justice at Arizona State University. He has served as principal investigator on nearly $10 million in externally funded research in the United States and abroad. He currently serves as the senior researcher for law enforcement on the CrimeSolutions.gov initiative and as chair of the research advisory board for the Police Executive Research Forum.He received his PhD in criminal justice from the State University of New York at Albany in 1997. His research focuses primarily on policing, specifically police innovation; procedural justice and legitimacy; police response to gangs; criminal investigation; police response to mass demonstrations; and policing the Covid-19 pandemic and violence, specifically on homicide, gang and gun violence, human trafficking, and violence in crowds. In addition to his U.S. research, Maguire has worked extensively in developing countries and is now carrying out research in Native American communities. Shawn Hill is a lieutenant with the Santa Barbara Police Department (SBPD) and adjunct faculty at Santa Barbara City College in the Justice Studies Program. He earned a MS in criminal justice from Arizona State University. Hill currently serves on the community policing committee of the International Association of Chiefs of Police, served as a member of the Bureau of Justice Assistance Executive Session on Police Leadership, and is a National Police Foundation Policing Fellow. He has written curricula for courses certified by the California Peace Officers Standards and Training (POST), grounded in intergroup contact theory, during which police officers and college students work collaboratively through critical thinking exercises to broaden their perspectives. He currently oversees the development, implementation, and evaluation of department processes and initiatives related to police accountability.

FOREWORD (Darrell Stephens, Education, John Hopkins University, USA) I: POLICING AND THE COMMUNITY Ch. 1: Prologue (Editors as co-authors). Ch. 2: Police culture: Us versus them communication (Shawn Hill, Howie Giles, & Miles Hewstone, Psychology, University of Oxford, UK) Ch. 3: Community policing as communication reform (Ed Maguire & William Wells, Law Enforcement Management,Sam Houston State University, TX, USA). Ch. 4: Officer-community complaint mediation. (Bernard Melekian,Public Safety, Santa Barbara County, USA). Ch. 5: Crowd theory, communication and policing (CliffordStott,Psychology, University of Keele, UK). Ch. 6: Speaking truth from power: Communicating realistic expectations of the police (Michael Scott,Public Service & Community Solutions, Arizona State University, Tempe, USA). II: INTERGROUP BIASES INSIDE AND OUTSIDE POLICING Ch. 7: Race, Policing and Communication: Old Problems, 21st Century Struggles (Travis Dixon, Marisa Smith, & Kristopher Weeks,Communication, University of Illinois, Champaign-Urbana, USA). Ch. 8: Intergroup biases: Policing and gender (Cara Rabe-Hemp,Criminal Justice Sciences, Illinois State University, Normal, USA) & Amie M. Schuck (Criminology, Law & Justice, University of Illinois at Chicago, USA). Ch. 9: Policing and LBGTQ+ Communities (Stephen S. Owen,Criminology, Radford University, VA, USA). Ch. 10: Policing Muslim communities: The importance of communication and procedural justice (Kristina Murphy, Criminology, Griffith University, Brisbane, Australia). Ch. 11: The media and our perception of the police (Jan Van den Bulck,Communication, University of Michigan, Ann Arbor, USA). Ch. 12: Law enforcement and enforcement partnerships: Chancing communication skills and interventions with people I crisis (Ellen Scrivner, Transformative Police Reform, Public Safety Innovations, Sanibel, Florida, USA). III: POLICING, COMMUNITY COMPLAINTS, AND CRIME Ch. 13: A language analysis of traffic stop decisions (Belen Lowrey-Kinberg,Sociology & Criminal Justice, St. Francis College, Brooklyn Heights, NY, USA). Ch. 14: Policing hate crimes and terrorism in the digital age (Brian Blakemore,Police Sciences, University of South Wales, Cardiff, UK). Ch. 15: Understanding the communication dynamics inherent to police crisis negotiation (Amy Grubb,Forensic Psychology, The University of Worcester, UK). Ch. 16: Communication dynamics in the wake of homicide. (Fiona Brookman, Criminology, University of South Wales, Cardiff, UK) & Dean Dabney,Criminal Justice & Criminology. Georgia State University, Athens, USA) Ch 17: Enhancing the law enforcement response to sexual assault and domestic violence (Carrie Bettinger-Lopez, Law, University of Miami, USA & Tamar Ezer, Law, University of Miami, Coral Gables, USA) EPILOGUE: Ch 18. (Theory, praxis, and the future [Editors as co-authors]).