Management (häftad)
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Format
Häftad (Paperback / softback)
Språk
Engelska
Antal sidor
580
Utgivningsdatum
1995-02-01
Förlag
John Wiley & Sons Inc
Medarbetare
Stahl
Illustrationer
black & white illustrations
Dimensioner
235 x 190 x 30 mm
Vikt
985 g
Antal komponenter
1
Komponenter
3:B&W 7.5 x 9.25 in or 235 x 191 mm Perfect Bound on White w/Gloss Lam
ISBN
9781557866110

Management

Total Quality in a Global Environment

av Michael J Stahl
Häftad,  Engelska, 1995-02-01
303
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This introductory text for management students is exceptional in that it integrates quality as a theme throughout. Features include: * 18 chapters, making this text manageable for a one-semester course * Examples from over 125 international companies * Icons in the margins distinguishing US-based and none US-based company examples * Cases with TQM applications integrated throughout each chapter * A quality, international, ethics, and diversity exhibit in each chapter * Experiential learning excercises in each chapter * Critical thinking questions at the end of each major section within each chapter * Chapter summaries
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"I would adopt the text because it does a much better job of marrying the principles of management with the issue of total quality control than any text I have found. Stahl does an excellent job in both style and coverage." Fred T. Whitman, Mary Washington College

Övrig information

Michael J. Stahl is Associate Dean and Professor of Management in the College of Business Administration at the University of Tennessee in Knoxville.

Innehållsförteckning

Part I: Management Today:. 1. Managers and Organizations Today. 2. The Evolution Toward Total Quality Management. 3. International Competition and Management. 4. Managerial Ethics and Corporate Social Responsibility. Part II: Planning and Strategic Management for Customer Value:. 5. Decision Making, Problem Solving and Continuous Improvement. 6. Corporate and Competitive Strategy. 7. Customer Value Strategy. Part III: Organizing for Total Quality:. 8. Organizational Structure and Design. 9. Managing Human Resource Systems. 10. Organizational Culture and Change. Part IV: Behavioral Processes:. 11. Leadership. 12. Motivation. 13. Communication. 14. Teams and Groups. Part V: Control and Systems Improvement:. 15. Statistical and Other Quality Tools for Systems Improvement. 16. Management Information Systems. 17. Managing Technology and Technological Change. 18. Operations Management for Control and Improvement.

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