Customer-Centric Knowledge Management (inbunden)
Format
Inbunden (Hardback)
Språk
Engelska
Antal sidor
332
Utgivningsdatum
2011-10-15
Förlag
Business Science Reference
Medarbetare
Al-Shammari, Minwir (ed.)
Illustrationer
1, black & white illustrations
Dimensioner
279 x 216 x 19 mm
Vikt
1053 g
Antal komponenter
1
Komponenter
HC gerader Rücken kaschiert
ISBN
9781613500897
Customer-Centric Knowledge Management (inbunden)

Customer-Centric Knowledge Management

Concepts and Applications

Inbunden Engelska, 2011-10-15
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Customer-Centric Knowledge Management: Concepts and Applications is a comprehensive collection addressing managerial and technical aspects of customer-centric knowledge implementation. It seeks to expand the literature and business practices and contributes to the dynamic and emerging fields of organizational knowledge management, customer relationship management, and information and communication technologies (ICTs).
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