Evaluation of the Benefits and Value of Libraries (e-bok)
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E-bok
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Kan laddas ned under 24 månader, dock max 3 gånger.
Språk
Engelska
Antal sidor
200
Utgivningsdatum
2011-12-14
Förlag
Elsevier Science
ISBN
9781780632933

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Evaluation of the Benefits and Value of Libraries (e-bok)

Evaluation of the Benefits and Value of Libraries (e-bok)

av Viveca Nystrom, Linnea Sjogren
E-bok (EPUB - DRM), Engelska, 2011-12-14
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An Evaluation of the Benefits and Value of Libraries provides guidance on how to evaluate libraries and contains many useful examples of methods that can be used throughout this process. There is substantial focus on the importance of goals and objectives, along with advice on strategies that can be used in the case of libraries that may not be well resourced for conducting surveys. The text will be useful as a handbook, and does not assume prior knowledge of finance or economics. A guide on how to conduct a cost-benefit analysis on library services and a discussion on how to use scenario analysis and the persona method is provided, as are examples of customer surveys, for users and non-users alike.Provides guidance on library evaluation, monitoring and methodsProvides practical examples and customer surveysApplies economic methods to library management
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