Becoming Interculturally Competent through Education and Training

This anthology is another major achievement from the Durham team and is by far their most honest and balanced volume in terms of theory, research and practice. The contributions, skillfully weaved together, offer thought-provoking and inspiring coverage of many untrodden paths of the vital scholarship on intercultural competence. A must read! -- Fred Dervin, PhD (Turku) & Docteur s Lettres (Sorbonne), Senior Lecturer, University of Turku, Finland A wide variety of contexts from HE, initial teacher education, intercultural training, SMEs, management contexts, NHS and workplace diversity training are all represented here and this broader cultural and social base to the volume is one of its particular strengths. Often the discourse gets ghettoized into one of those listed and it is exciting to see these brought together so well. -- Alison Phipps Although this book, Becoming Interculturally Competent through Education and Training, is the only book in the series that I have read, if it is indicative of the others in its balance of theory and practice and the depth and honesty of its narrative, I will gladly add the others to my library. -- Peter van Gelder, The Netherlands * dialogin, February 2010 *

Anwei Feng is Reader in education at University of Wales, Bangor and has research interests in intercultural studies and bilingualism in education. Mike Byram is Professor Emeritus in Education at the University of Durham with research interest in policy and practice in intercultural education and language teaching. Mike Fleming is Professor of Education at Durham University with research interests in drama and arts education as well as intercultural education.

Foreword - Adrian Holliday Foreword - Anne Davidson-Lund Introduction Education and Training: Becoming Interculturally Competent - Mike Fleming Part 1 Investigations of Intercultural Encounters and Learning Chapter 1 Cultures of Organisations Meet Ethno-linguistic Cultures: Narratives in Job Interviews - Celia Roberts Chapter 2 Exporting the Multiple Market Experience and the SME Intercultural Paradigm - Terry Mughan Chapter 3 Evolving Intercultural Identity during Living and Studying Abroad: Five Mexican Women Graduate Students - Phyllis Ryan Chapter 4 Becoming Interculturally Competent in a Third Space - Anwei Feng Part 2 Reflections on Teaching and Learning Programmes Chapter 5 A Critical Perspective on Teaching Intercultural Competence in a Management Department - Gavin Jack Chapter 6 Applying the Principles: Instruments for Intercultural Business Training - Barry Tomalin Chapter 7 Intercultural Teacher: A Case Study of a Course - Ulla Lundgren Chapter 8 Using Human Global Positioning System as a Navigation Tool to the Hidden Dimension of Culture - Claudia Finkbeiner Chapter 9 Professional Training: Creating Intercultural Space in the Multi-ethnic Workplaces - Catharine Arakelian Chapter 10 The Pragmatics of Intercultural Competence in Education and Training: A Cross-national Experiment on Diversity Management - M. Guilherme, Glaser, E. and Mendez-Garcia, M.C. Afterword Education, Training and Becoming Critical - Mike Byram