Modernizing Processes in Public Administrations (häftad)
Format
Häftad (Paperback / softback)
Språk
Engelska
Antal sidor
336
Utgivningsdatum
2014-03-01
Upplaga
2012 ed.
Förlag
Springer-Verlag Berlin and Heidelberg GmbH & Co. K
Medarbetare
Algermissen, Lars / Falk, Thorsten
Illustrationer
50 Tables, black and white; XXIV, 336 p.
Antal komponenter
1
Komponenter
1 Paperback / softback
ISBN
9783642441370
Modernizing Processes in Public Administrations (häftad)

Modernizing Processes in Public Administrations

Process Management in the Age of e-Government and New Public Management

Häftad Engelska, 2014-03-01
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In this monograph, a new process modelling approach for the public sector is described: the PICTURE method. The approach takes into account the specific characteristics of public administrations. Hence several advantages are derived: increased modelling speed, improved user acceptance and enhanced analysis capabilities.
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Innehållsförteckning

1 Process-Oriented Administration Modernisation. - 2 Process Modelling as an Instrument of Administration Modernisation. - 3 Process Modelling with the PICTURE Method. - 4 Guideline for Using the PICTURE Method. - 5 Application Areas for PICTURE. - Bibliography. - Index. - Authors.