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Markus Edgar Hormess - Böcker

Visar alla böcker av Markus Edgar Hormess. Handla med fri frakt och snabb leverans!

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  1. This is Service Design Doing

    av Marc Stickdorn, Markus Edgar Hormess, Adam Lawrence, Jakob Schneider

    Häftad, Engelska, 2018-01-19
    (1)
    429
    Köp
    Skickas från oss inom 2-5 vardagar.
    This is Service Design Doing

    How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn sp...

    Läs mer »

  2. This Is Service Design Methods

    av Marc Stickdorn, Markus Edgar Hormess, Adam Lawrence, Jakob Schneider

    Häftad, Engelska, 2018-08-31
    442
    Köp
    Skickas från oss inom 5-8 vardagar.
    This Is Service Design Methods

    In this book, youll find 54 hands-on descriptions that help you do the key methods used in service design. These methods include instructions, guidelines, and tips-and-tricks for activities within research, ideation, prototyping, and facilitation....

    Läs mer »

  3. This Is Service Design Doing E-bok

    av Marc Stickdorn, Markus Edgar Hormess, Adam Lawrence, Jakob Schneider

    E-bok (LCP), Engelska, 2018-01-02
    (1)
    464
    Ladda ned
    Läs i Bokus Reader för iOS och Android.
    This Is Service Design Doing

    How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specifi...

    Läs mer »

  4. This Is Service Design Doing E-bok

    av Marc Stickdorn, Markus Edgar Hormess, Adam Lawrence, Jakob Schneider

    E-bok (PDF, LCP), Engelska, 2018-01-02
    464
    Ladda ned
    Läs i Bokus Reader för iOS och Android.
    This Is Service Design Doing

    How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specifi...

    Läs mer »