Management Today - International Student Edition

Terri A. Scandura is currently the Warren C. Johnson Professor of Management at the University of Miami Business School. From 2007 to 2012, she served as Dean of the Graduate School of the university. Her fields of interest include leadership, mentorship, and applied research methods. She has been a visiting scholar in Japan, Australia, Hong Kong, China, and the United Arab Emirates.Dr. Scandura has authored or coauthored over 200 presentations, articles, and book chapters. Her research has been published in the Academy of Management Journal, the Journal of Applied Psychology, the Journal of International Business Studies, the Journal of Vocational Behavior, the Journal of Organizational Behavior, Educational and Psychological Measurement, Industrial Relations, Research in Organizational Behavior, Research in Personnel and Human Resource Management, and others.She has presented executive education programs on leadership, mentoring, leading change, and high-performance teams to numerous organizations such as VISA International, Royal Caribbean Cruise Lines, the Young Presidents Organization, Hewlett-Packard, and Baptist Health Systems.Dr. Scandura is a Fellow of the Society for Industrial & Organizational Psychology, the American Psychological Association, and the Southern Management Association. She is a member of the Society of Organizational Behavior and the Academy of Management. She is a past associate editor for Group & Organization Management, the Journal of International Business Studies, the Journal of Management, and Organizational Research Methods. She currently serves on editorial boards for major journals including The Leadership Quarterly, Organizational Research Methods, and Group & Organization Management. Dr. Kim Gower is an Assistant Professor of Management and teaches Management, Leadership, Social Justice, and Organizational Behavior at the undergrad and graduate levels. She enjoys instilling a love for learning and service in her students. Recently, Dr. Gower has written a management textbook-Management Today-and edited a Teaching with Technology resource book for educators. Dr. Gower has extensive experience as a management consultant, and in her spare time she backpacks, bikes, and enjoys volunteering Finally, she is guilty of excessively doting on her five rescue kids, Emma, Lilie, Buster (cats), and Teddy and Izzy (puppies she has had since they were one week old).

• Part I: IntroductionChapter 1: Becoming a ManagerWhat Managers DoWhat is Management?The Management ProcessA Brief History of Management TheoryManagerial RolesManagerial BehaviorsSkills Managers Need TodayPlan for this TextbookManagerial ImplicationsPart II: PlanningChapter 2: Making Decisions and Using AnalyticsMake or Break DecisionsDecision Making in OrganizationsIntuitionDecision TrapsCreative Problem SolvingMaking Decisions Using Business AnalyticsThe Era of "Big Data"Managerial ImplicationsChapter 3: Ethics and Social ResponsibilityWhat Role do Ethics and Social Responsibility Play in Effective ManagementWhat do People Think of when they Think of Ethics?Kohlberg′s Stages of Moral Development (Table)Ethical Climate (Table)Ethical Decision MakingThe Importance of Corporate Social ResponsibilityThe Future of Corporate Social ResponsibilityManagerial ImplicationsChapter 4: Organizational Culture and ChangeChapter 5: Strategic ManagementWhat is Sustainable Competitive AdvantageStrategic PlanningThe Strategic Management ProcesPart III: OrganizingChapter 6: Designing the OrganizationStructure: Who Needs It?What is Organizational Structure?Dimensions of Organizational DesignForms of Organizational StructureOrganization Structure TypesLevels of ManagementSociotechnical System and Job DesignManagerial ImplicationsChapter 7: CommunicationOprah Winfrey′s Conversational CompetenceWhat is Communication?Language Barriers to Effective CommunicationImproving Organizational CommunicationCommunication ChallengesCross-Cultural CommunicationManaging Knowledge in OrganizationsManagerial ImplicationsChapter 8: Designing Human Resource SystemsWill You Be Hired by a Chatbot?The Functions of HRMStaffingCompensationTraining and DevelopmentStrategic Human Resource ManagementManagerial ImplicationsPart IV: LeadingChapter 9: Understanding Individuals and DiversityWhat Would You Do?What is Personality?Psychological CapitalEmotional IntelligenceDiversity ApproachesGenerations at the WorkplaceManaging Diverse FollowersManagerial ImplicationsChapter 10: MotivationThe Puzzle of MotivationWhat is Motivation?Need TheoriesGoal SettingHow to Give Effective FeedbackExpectancy TheoryReinforcement TheoryOrganizational JusticeManagerial ImplicationsChapter 11: Managing TeamsAre You Pulling Your (Team) Weight?What is a Team?Team GoalsTeam DevelopmentTeam EffectivenessTeam ChallengesUsing Teams to Make DecisionsTeam Decision MakingManagerial ImplicationsChapter 12: LeadershipMeasuring Leadership EffectivenessWhat is Leadership?Leadership TraitsLeader BehaviorsContingency TheoryRelationshipsTransactional LeadershipTransformational LeadershipLevel 5 LeadershipPower and InfluenceContemporary Approaches to LeadershipManagerial ImplicationsChapter 13: Managing in a Global EnvironmentAlexa is Making Some International FriendsWhat is Culture?Hofstede′s Cultural ValuesProject GLOBEThe Impact of Globalization on ManagementThe Global MindsetCultural IntelligenceManagerial ImplicationsPart V: ControllingChapter 14: Quality Management and TechnologyWhat is Control?Managing QualityManagement AuditsDesigning Effective Control SystemsChapter 15: Budget ControlWhat is Budgetary Control?Types of BudgetsThe Importance of Budgetary Control to ManagementDesigning an Effective Budget