Atul Shrivastava – författare
2 653 kr
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A “comprehensive book with practical orientation on major and current issues on hospitality management that middle-level managers and top management face in their efforts to achieve organizational objectives. This is an invaluable guide for hotel employers, managers, consultants, students and research scholars of tourism, hotel catering courses.”
2 653 kr
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Catering is the act of food provision in a professional capacity, typically at social events. It is providing with what is needed or required. Caterers, which are either independent vendors or individuals within a particular department of a facility. Catering is provided at a full range of events, including business meetings, conferences, exhibitions, special events, weddings, and other social occasions. In addition to responsibilities for food and beverage, many caterers also handle event decor, A/V and other aspects of the program. Housekeeping, also known as housecleaning may also be defined as the systematic practice of making a home tidy and clean. The importance of housekeeping in hotel industry is to maintain a good hygiene and high standards in a very competitive market. Housekeeping is the largest department in all hotels and their basic duty is service delivery to the customers. It is very important to have a good housekeeping department for the guest comfort, safety and health. The common workplace in hotels is a fast-paced environment, with high levels of interaction with guests, employees, investors, and other managers. Upper management consisting of senior managers, department heads, and General Managers may enjoy a more desirable work schedule consisting of a more traditional business day and having weekends and holidays off. This is an invaluable guide for hotel employers, managers, consultants, students and research scholars of tourism, hotel catering courses.
2 879 kr
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The increased contributions of communities to locally managed ecotourism create viable economic opportunities, including high level management positions, and reduce environmental issues associated with poverty and unemployment. Because the ecotourism experience is marketed to a different lifestyle from large scale ecotourism, the development of facilities and infrastructure does not need to conform to corporate Western tourism standards, and can be much simpler and less expensive. While governments are typically entrusted with the administration and enforcement of environmental protection, they often lack the commitment or capability to manage ecotourism sites effectively. The regulations for environmental protection may be vaguely defined, costly to implement, hard to enforce, and uncertain in effectiveness.
2 750 kr
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This book is designed to show all those working in this industry and those who manage them how to do that. Even more challenging for those in hospitality organizations is the simple reality that service quality and service value are defined not by managers, auditors, or rating organizations. It examines the whole spectrum of possibly the most technical and complex function in the hotel and catering industry, that of food and beverage management do.