Beatriz Munoz-Seca – författare
Visar alla böcker från författaren Beatriz Munoz-Seca. Handla med fri frakt och snabb leverans.
8 produkter
New Operational Culture
The Case of the Theatre Industry
Av Beatriz Munoz-Seca, J. Riverola
Inbunden, 2008
568 kr
Lägg i varukorg
Imparting experiences from the theatre world to show how to manage operations in the 21st century, this book provides the key ideas necessary to implement a new operational culture that will lead to excellence in service. This is a must read for executives who wish their operations to be effective …
New Operational Culture
The Case of the Theatre Industry
Av J. Riverola, Beatriz Munoz-Seca
E-bok, 2008
803 kr
Lägg i varukorg
Imparting experiences from the theatre world to show how to manage operations in the 21st century, this book provides the key ideas necessary to implement a new operational culture that will lead to excellence in service. This is a must read for executives who wish their operations to be effective …
New Operational Culture
The Case of the Theatre Industry
Av Beatriz Munoz-Seca, J. Riverola
Häftad, 2008
568 kr
Lägg i varukorg
Imparting experiences from the theatre world to show how to manage operations in the 21st century, this book provides the key ideas necessary to implement a new operational culture that will lead to excellence in service. This is a must read for executives who wish their operations to be effective …
How to Get Things Right
A Guide to Finding and Fixing Service Delivery Problems
Inbunden, 2019
356 kr
Lägg i varukorg
In How to Make Things Happen, we learnt that knowledge is the fundamental driver of service efficiency. In this new book, the author follows four very different companies in the finance, gas and tourism sectors as they implement the Service Problem Driven Management Model (SPDM) to improve their …
How to Get Things Right
A Guide to Finding and Fixing Service Delivery Problems
E-bok, 2019
504 kr
Lägg i varukorg
In How to Make Things Happen , we learnt that knowledge is the fundamental driver of service efficiency. In this new book, the author follows four very different companies in the finance, gas and tourism sectors as they implement the Service Problem Driven Management Model (SPDM) to improve their …
How to Make Things Happen
A blueprint for applying knowledge, solving problems and designing systems that deliver your service strategy
Inbunden, 2017
511 kr
Lägg i varukorg
This book offers models and frameworks to analyze your service delivery systems as a whole. It presents the framework to solve customer problems by delivering the right knowledge at the right time to the right place and take advantage of the efficiency that technology and algorithms offer.Why do so …
How to Make Things Happen
A blueprint for applying knowledge, solving problems and designing systems that deliver your service strategy
E-bok, 2017
493 kr
Lägg i varukorg
This book offers models and frameworks to analyze your service delivery systems as a whole. It presents the framework to solve customer problems by delivering the right knowledge at the right time to the right place and take advantage of the efficiency that technology and algorithms offer. Why do …
How to Make Things Happen
A blueprint for applying knowledge, solving problems and designing systems that deliver your service strategy
Häftad, 2018
399 kr
Lägg i varukorg
This book offers models and frameworks to analyze your service delivery systems as a whole. It presents the framework to solve customer problems by delivering the right knowledge at the right time to the right place and take advantage of the efficiency that technology and algorithms offer.Why do so …