Charles R. McConnell - Böcker

Health Care Manager's Casebook presents a comprehensive collection of case studies for use in continuing education by working health care managers, primarily first-line and middle managers, aspiring health care managers, and inservice education instructors. It will be equally useful to students of health administration and the various health occupations and professions. The cases are presented in a manner that lends itself to classroom activity, small-group activity, and individual self-study.

Hospitals and Health Systems: What They Are and How They Work takes a practical approach to explaining the history, development, and structure of modern health care institutions. Early chapters discuss the history of the hospital, Medicare and Medicaid, health insurance, as well as managed care and reimbursement to set the context for the modern hospital and health system network. The text moves on to explain how hospital mergers, reaction to cost escalation, and government and religious affiliations have led to the emergence of health systems, of which hospitals are an important part. Finally, it delves into operating today's modern hospital, including care structure and organization, direct patient care, staffing, physical facility, business activities (billing, accounting, health information management, electronic health records, etc.), and unions.Written for undergraduate courses in Hospital and/or Health Systems Administration, this short text can be easily used alongside a Health Management text or by anyone looking to understand how today's hospitals and health care system evolved and now operates.Key Features:•Contributions by experts from both professional practice and academia provide fresh insights and different perspectives•Each chapter offers key terms, learning objectives, and chapter summaries to enhance learning•End-of-chapter review and discussion questions encourage critical thinking

The Effective Health Care Supervisor offers proven, hands-on, practical applications of both classic and current management principles in the healthcare setting. Packed with strategies, techniques, and tools to build or reinforce your management skills and meet the never-ending challenges that one may face daily as a healthcare supervisor, students and professionals alike will benefit from this classic guidebook that is now more reader-friendly and accessible.The Ninth Edition examines environmental changes and healthcare reform activities as well as updated and expanded information on HIPAA. Other current people-management topics such as social media in the work place, performance appraisals, recruitment issues, changes in overtime rules, and more are covered. This edition also offers new key terms in each chapter as well as a number of new end-of-chapter activities.

Written for practitioners and students in all health disciplines, this practical hands-on guide to human resource management covers topics such as recruitment, compensation and benefits, training, termination, legal issues, labor unions, and more.Each chapter is introduced by a case study related to the material that follows. The case study is resolved by the end of each chapter with expert commentary and practical suggestions. Chapters also feature real-life learning objectives, provocative questions for review and discussion, and a "Spotlight on Community Service" to emphasize the importance of customer service in the context of the material presented in the chapter. Numerous examples, sample forms and documents are also included.Thoroughly updated, the Third Edition now includes:3 NEW CHAPTERS: - Ethics and Ethical Behavior addresses ethical conduct at all organization levels, and offers a sample organizational "Code of Conduct"- The Impact and Effect of Social Media is treated in another new chapter, detailing both its benefits and shortcomings.- Human Resource Consultants and Human Resource Arbitration combines former chapters 2 and 22 into a streamlined, comprehensive update.UPDATED employment-related legislation and case law, including the Family Medical Leave Act and Health Insurance Portability and Accountability Act (HIPAA)NEW COVERAGE of diversity in recruiting and possible discrimination due to social media interactions.EXPANDED AND UPDATED TREATMENT of privacy and sexual harassment, counseling, employee behavior and substance abuse, succession planning, and much more.

Management Principles for Health Professionals is a practical guide for new or future practicing healthcare managers. The customary activities of the manager - planning, organizing, decision making, staffing, motivating, and budgeting - are succinctly defined, explained, and presented with detailed examples drawn from a variety of health care settings. Students will learn proven management concepts, techniques, models, and tools for managing individuals or teams with skill and ease.The Eighth Edition continues to present foundational principles of management in the context of contemporary health care. With timely coverage of such topics as medical cost sharing use of robots ER by appointment increased use of observation units renewed use of flextime staffing and scheduling use of social media on the job, and more, this thoroughly updated text addresses the latest trends and issues that today's health care manager is likely to encounter.Key Features:- Presents 2 new tools — The Manager's Wheel Book and the Management Reference Portfolio — to help new managers better understand their role and responsibilities and to aid existing managers in understanding their organization in detail.- Covers managing care in a wide variety of health care settings (urgent care centers, specialty clinics, home care, etc.) outside of the traditional hospital setting.- Addresses technology and its impact, including eVisits/telemedicine, implementation of electronic health records, connectivity and the expectation that workers will respond during off hours via email and instant messaging, etc.- Offers expanded coverage on the importance and impact of corporate culture, the values of transparency and accountability, leadership style, and competitiveness.- Includes detailed examples of reports, plans, directives, union contracts, and more.

Managing a correctional agency hinges on effectively recruiting, training, directing, and motivating people to provide a stable and safe correctional facility. Providing current information on the management and supervision of correctional facilities, this revised and updated Third Edition offers practical advice based on direct experience. Designed for upper-undergraduate criminal justice and sociology courses, readers will learn about relevant trends with regard to correctional institutions, as well as sentencing, judicial treatment and correctional management philosophies. This comprehensive text covers all the major management topics required for those entering corrections, including labor-management relations, legal issues, writing, effective delegation, coping with changing environments, and more.The Effective Corrections Manager, Third Edition provides expanded coverage on supervision, report writing, and interpersonal relations. In terms of supervision the text includes expanded discussions on issues first time supervisors will encounter, building and maintaining morale, recognizing the need for training subordinates, and developing, implementing, and enforcing facility policies. This Third Edition stresses the importance of accurate report writing, including expanded coverage of strategies for writing incident reports, techniques for reviewing reports, and consequences for poor language and writing skills. Finally, it contains refined coverage of relationships between a supervisor and subordinates, recognizing and controlling potential conflicts between staff members, establishing appropriate positive relationships with inmates, motiving subordinates, and more.New to the Third Edition:• Chapters have been combined and condensed to better fit curriculum and course schedule.• Provides expanded coverage on supervision, report writing, and interpersonal relations.Instructor Resources include a Test Bank and PowerPoint Lecture Outlines.