Matt Epstein – författare

From the world of Netflix’s Umbrella Academy comes The Commission Handbook, an officially licensed, in-universe guide to protecting the space time continuum.Umbrella Academy: The Commission Handbook gives fans of Netflix’s hit show—based on the Eisner Award–winning Dark Horse comic book series and produced by USG—a chance to step into the shoes of a Commission agent. This secret organization is well known to the show’s fan-favorite character Number Five, a former Commission agent/assassin who regularly references this guide for the skills necessary to ensure the continuity of Earth’s timeline.Designed to look and feel like an in-universe object, readers will learn about the hazards of time travel, including the symptoms of paradox psychosis; gain insight into the roles of analyst, special operations, and infinite switchboard operator; and read in-depth dossiers on the members of the Umbrella and Sparrow Academies.

Del universo de la aclamada serie de Netflix, The Umbrella Academy, llega El manual de la Comisión, la guía oficial para proteger el espacio tiempo continuo.Este manual ofrece a los fans de la exitosa serie de Netflix la oportunidad de ponerse en la piel de un agente de la Comisión. Esta organización secreta es bien conocida por el personaje favorito de los fans de la serie, Número Cinco, un antiguo agente/asesino de la Comisión que suele consultar esta guía para adquirir las habilidades necesarias que le permitan garantizar la continuidad de la línea temporal de la Tierra.Diseñado para que parezca y transmita la sensación de ser un objeto del universo de la serie, los lectores aprenderán con este libro acerca de los peligros del viaje en el tiempo, incluidos los síntomas de la psicosis paradójica; conocerán mejor las funciones de los analistas, de los agentes de operaciones especiales y de los telefonistas infinitos; y leerán expedientes detallados sobre los miembros de las Academias Umbrella y Sparrow.

Most companies chase subscriptions. The winners build memberships.The difference is not a better perk or a smarter promotion. It is a system — one designed to earn trust, deepen engagement, and create value that compounds over time. In Mastering Membership, Matt Epstein shares a practical, field-tested framework for building and scaling membership businesses that last. Drawing on more than two decades of experience growing iconic programs at Amazon, SiriusXM, and Walmart, Epstein shows why the best companies don't treat retention as a tactic. They treat it as the engine of growth. This is a strategic guide for leaders who want to build something people choose to stay part of — and who want recurring revenue to become a true competitive advantage. Inside, you'll learn how to:Know exactly which benefits attract the right members — and which ones quietly drain valueConvert more signups by aligning pricing, offers, and enrollment flows around lifetime valueTurn early engagement into lasting habit through onboarding experiences that deliver on your promiseReduce churn and build loyalty with retention systems that get stronger over timeSteal smarter ideas from competitors using "e;digital store walks"e; that reveal what actually worksScale intelligently with data, AI, and the operating rhythms that keep cross-functional teams aligned With examples spanning retail, media, technology, fitness, education, and more, Mastering Membership gives product leaders, founders, and growth-minded general managers a clear roadmap for turning transactions into enduring customer relationships. Whether you're launching a new membership, fixing a leaky one, or scaling an existing program, this book will help you build something far more durable than signups. Build membership that compounds.