Richard Foley – författare

In a typical organization, there''s always plenty that to do such as: pay vendors, invoice customers, answer customer inquiries, and fix bugs in hardware or software. You need to know who wants what and keep track of what is left to do.

This is where a ticketing system comes in. A ticketing system allows you to check the status of various tasks: when they were requested, who requested them and why, when they were completed, and more. RT is a high-level, open source ticketing system efficiently enabling a group of people to manage tasks, issues, and requests submitted by a community of users.

RT Essentials, co-written by one of the RT''s original core developers, Jesse Vincent, starts off with a quick background lesson about ticketing systems and then shows you how to install and configure RT. This comprehensive guide explains how to perform day-to-day tasks to turn your RT server into a highly useful tracking tool. One way it does this is by examining how a company could use RT to manage its internal processes. Advanced chapters focus on developing add-on tools and utilities using Perl and Mason. There''s also chapter filled with suggested uses for RT inside your organization.

No matter what kind of data your organization tracks--from sales inquiries to security incidents or anything in between--RT Essentials helps you use RT to provide order when you need it most.

Most Perl programmers know about the Perl debugger--the nifty little built-in utility that you can use to fully debug any programs that you write. Inside the interactive debugger environment, you''re prompted for commands that let you examine your source code, set breakpoints, dump out function call stacks, change values of variables, and much more. It''s so convenient that some programmers run it just to test out Perl constructs as they create a program. But although it''s on their radar, not many Perl programmers take the time to master the debugger. That''s where the Perl Debugger Pocket Reference comes in.This little book provides a quick and convenient path to mastery of the Perl debugger and its commands. Written by a core member of the Perl debugger development team, it''s an ideal quick reference to debugger commands, as well as a detailed tutorial on how to get started. The Perl Debugger Pocket Reference provides complete coverage in a conveniently small package.Maybe you write code so clean you never have to look at it twice. Or perhaps you''d rather focus your energies on writing clean code, rather than learning about the debugger. But if you need to learn about the Perl debugger in a hurry, the Perl Debugger Pocket Reference is the book you''ll want to have close by. And you can always keep a copy on hand to share with programmers who need it more than you do.O''Reilly''s Pocket References have become a favorite among programmers everywhere. By providing a wealth of important details in a concise, well-organized format, these handy books deliver just what you need to complete the task at hand. When you''ve reached a sticking point in your work and need to get to a solution quickly, the new Perl Debugger Pocket Reference will get you back on the right track.

In a typical organization, there''s always plenty that to do such as: pay vendors, invoice customers, answer customer inquiries, and fix bugs in hardware or software. You need to know who wants what and keep track of what is left to do.

This is where a ticketing system comes in. A ticketing system allows you to check the status of various tasks: when they were requested, who requested them and why, when they were completed, and more. RT is a high-level, open source ticketing system efficiently enabling a group of people to manage tasks, issues, and requests submitted by a community of users.

RT Essentials, co-written by one of the RT''s original core developers, Jesse Vincent, starts off with a quick background lesson about ticketing systems and then shows you how to install and configure RT. This comprehensive guide explains how to perform day-to-day tasks to turn your RT server into a highly useful tracking tool. One way it does this is by examining how a company could use RT to manage its internal processes. Advanced chapters focus on developing add-on tools and utilities using Perl and Mason. There''s also chapter filled with suggested uses for RT inside your organization.

No matter what kind of data your organization tracks--from sales inquiries to security incidents or anything in between--RT Essentials helps you use RT to provide order when you need it most.

A woman glances at a broken clock and comes to believe it is a quarter past seven. Yet, despite the broken clock, it really does happen to be a quarter past seven. Her belief is true, but it isn''t knowledge. This is a classic illustration of a central problem in epistemology: determining what knowledge requires in addition to true belief. In this provocative book, Richard Foley finds a new solution to the problem in the observation that whenever someone has a true belief but not knowledge, there is some significant aspect of the situation about which she lacks true beliefs--something important that she doesn''t quite "get." This may seem a modest point but, as Foley shows, it has the potential to reorient the theory of knowledge. Whether a true belief counts as knowledge depends on the importance of the information one does or doesn''t have. This means that questions of knowledge cannot be separated from questions about human concerns and values. It also means that, contrary to what is often thought, there is no privileged way of coming to know. Knowledge is a mutt. Proper pedigree is not required. What matters is that one doesn''t lack important nearby information. Challenging some of the central assumptions of contemporary epistemology, this is an original and important account of knowledge.

Combining the best features of C, UNIX utilities, and regular expressions, Perl has grown as one of the most powerful and popular scripting languages. The valuable Perl is often used for system administration, text processing and Web programming. It is even being used for more exotic areas, like bioinformatics. Perl is supported by all of the most prominent operating systems, including Windows, Unix, OS/2, Amiga, and others.

Pro Perl Debugging steps in to help resolve the dilemma of application testing and debugging—one of the biggest time commitments in a programmers daily routine. What this book will do is rescue you from substandard application testing practices. The book commences with several chapters that overview the debuggers basic features, then covers common debugging scenarios. The concluding portion examines debugger customization, alternative debugging utilities, and debugging best practices.

Plain quality cannot accuse this motley farrago of verbose sequels! Decipher this graphic book and it will dehisce into axiom!