Sakshika Dhingra – författare

As the health delivery landscape in the United States evolves in a post-COVID-19 era, both incumbents and new entrants are reimagining models of care. Technology and medical advancements are transforming the way care is delivered and experienced, and changes in regulations and incentives across the industry are redefining how the healthcare system works and interacts. As a result, care delivery is undergoing several transformations: from sick care to preventative whole-person care, from intermittent to continuous care, from facility-based settings to omnichannel offerings through virtual care and video or telephonic technologies, and from standardized to personalized solutions. In addition to healthcare providers, payers are also redefining their role in care delivery through provider ownership, technology, and provider enablement to deliver higher-value care to members. While the payer community has been slow to innovate, they now have an opportunity and an incentive to play an active role in reimagining the future of care delivery. In the past year alone, significant disruptors have entered the provider space threatening the existence of payers, specifically self-funded programs such as Amazon and Walmart. This has served as a giant wake-up call that healthcare has shifted. Now, more than ever, there is an emphasis on the patient and clinician experience. Perhaps hastened by the pandemic, the race is on for innovations from the payer community to improve patient and provider engagement. Unlike other players, payers have end-to-end visibility into individual care needs and utilization patterns across providers and settings. This perspective can provide informed choices around optimal care models, unlock value through improved health outcomes, and lower the total cost of care for members and customers. This book is loaded with numerous case studies and interviews with healthcare leaders from the payer community, helping stakeholders understand how to leverage innovation leading them to superior business and clinical outcomes. The book also discusses how and why data is key to innovation activities and how partnerships are key to using data effectively.

As the health delivery landscape in the United States evolves in a post-COVID-19 era, both incumbents and new entrants are reimagining models of care. Technology and medical advancements are transforming the way care is delivered and experienced, and changes in regulations and incentives across the industry are redefining how the healthcare system works and interacts. As a result, care delivery is undergoing several transformations: from sick care to preventative whole-person care, from intermittent to continuous care, from facility-based settings to omnichannel offerings through virtual care and video or telephonic technologies, and from standardized to personalized solutions. In addition to healthcare providers, payers are also redefining their role in care delivery through provider ownership, technology, and provider enablement to deliver higher-value care to members. While the payer community has been slow to innovate, they now have an opportunity and an incentive to play an active role in reimagining the future of care delivery. In the past year alone, significant disruptors have entered the provider space threatening the existence of payers, specifically self-funded programs such as Amazon and Walmart. This has served as a giant wake-up call that healthcare has shifted. Now, more than ever, there is an emphasis on the patient and clinician experience. Perhaps hastened by the pandemic, the race is on for innovations from the payer community to improve patient and provider engagement. Unlike other players, payers have end-to-end visibility into individual care needs and utilization patterns across providers and settings. This perspective can provide informed choices around optimal care models, unlock value through improved health outcomes, and lower the total cost of care for members and customers. This book is loaded with numerous case studies and interviews with healthcare leaders from the payer community, helping stakeholders understand how to leverage innovation leading them to superior business and clinical outcomes. The book also discusses how and why data is key to innovation activities and how partnerships are key to using data effectively.

Innovation in healthcare has been both fast and slow.As an industry, we have clearly made great technological advancements, and yet we find ourselves behind peer industries when it comes to innovation with patient care, customer experience, augmented intelligence, virtual care, and cybersecurity. One reason for the lack of innovation velocity is the need for a universally adopted model or best practice framework. The time has come for Voices of Innovation – AI. Artificial intelligence is what some call the fourth transformative revolution in human history. Healthcare is among the many industries with significant opportunities for the use of AI and machine learning, as the convergence of technology and healthcare will result in significant innovation. This book is both practical and inspirational. Using the HIMSS model for innovation as the structural framework, Voices of Innovation – AI will showcase the great AI innovations being implemented across healthcare globally.With contributions from leading authorities in this field, this book will become the de facto resource for any organization seeking to leverage AI effectively. Loaded with numerous case studies and stories of successful innovation projects, this book helps the reader understand how to leverage AI to help fulfill the promise of technology in enabling superior business and clinical outcomes.

Innovation in healthcare has been both fast and slow.As an industry, we have clearly made great technological advancements, and yet we find ourselves behind peer industries when it comes to innovation with patient care, customer experience, augmented intelligence, virtual care, and cybersecurity. One reason for the lack of innovation velocity is the need for a universally adopted model or best practice framework. The time has come for Voices of Innovation – AI. Artificial intelligence is what some call the fourth transformative revolution in human history. Healthcare is among the many industries with significant opportunities for the use of AI and machine learning, as the convergence of technology and healthcare will result in significant innovation. This book is both practical and inspirational. Using the HIMSS model for innovation as the structural framework, Voices of Innovation – AI will showcase the great AI innovations being implemented across healthcare globally.With contributions from leading authorities in this field, this book will become the de facto resource for any organization seeking to leverage AI effectively. Loaded with numerous case studies and stories of successful innovation projects, this book helps the reader understand how to leverage AI to help fulfill the promise of technology in enabling superior business and clinical outcomes.

Everyone talks about innovation, and we can all point to random examples of innovation inside of healthcare information technology, but few repeatable processes exist that make innovation more routine than happenstance.How do you create and sustain a culture of innovation? What are the best practices you can refine and embed as part of your organization’s DNA? What are the potential outcomes for robust healthcare transformation when we get this innovation mystery solved? Through timely essays from leading experts, the Voices of Innovation for Healthcare series consisting of three books showcased the widely adopted healthcare innovation model from HIMSS and how providers and payers could leverage it to increase their velocity of digital transformation. The most recent volume focused on how AI leverages the same framework and construct but zeroed in on artificial intelligence to include large language models, voice technology, and robotic process automation. Now the time has come for Voices of Innovation—Europe. While the Voices series has included European voices, the contributions have been limited. In important ways, the European market is vastly different from the US-based market. The payor- and government-based care make their approach to tech-enabled care different.Using the HIMSS model for innovation as the structural framework, Voices of Innovation—Europe showcases the great innovations being implemented across their healthcare ecosystems. This structure will easily enable subsequent editions as advancements are made.