Arlie Russell Hochschild – författare

In private life, we try to induce or suppress love, envy, and anger through deep acting or "emotion work", just as we manage our outer expressions of feeling through surface acting. In trying to bridge a gap between what we feel and what we "ought" to feel, we take guidance from "feeling rules" about what is owing to others in a given situation. Based on our private mutual understandings of feeling rules, we make a "gift exchange" of acts of emotion management. We bow to each other not simply from the waist, but from the heart. But what occurs when emotion work, feeling rules, and the gift of exchange are introduced into the public world of work? In search of the answer, Arlie Russell Hochschild closely examines two groups of public-contact workers: flight attendants and bill collectors. The flight attendant's job is to deliver a service and create further demand for it, to enhance the status of the customer and be "nicer than natural". The bill collector's job is to collect on the service, and if necessary, to deflate the status of the customer by being "nastier than natural."Between these extremes, roughly one-third of American men and one-half of American women hold jobs that call for substantial emotional labor. In many of these jobs, they are trained to accept feeling rules and techniques of emotion management that serve the company's commercial purpose. Just as we have seldom recognized or understood emotional labor, we have not appreciated its cost to those who do it for a living. Like a physical laborer who becomes estranged from what he or she makes, an emotional laborer, such as a flight attendant, can become estranged not only from her own expressions of feeling (her smile is not "her" smile), but also from what she actually feels (her managed friendliness). This estrangement, though a valuable defense against stress, is also an important occupational hazard, because it is through our feelings that we are connected with those around us. On the basis of this book, Hochschild was featured in Key Sociological Thinkers, edited by Rob Stones. This book was also the winner of the Charles Cooley Award in 1983, awarded by the American Sociological Association and received an honorable mention for the C. Wright Mills Award.

In Strangers in Their Own Land, the renowned sociologist Arlie Hochschild embarks on a thought-provoking journey from her liberal hometown of Berkeley, California, deep into Louisiana bayou country - a stronghold of the conservative right. As she gets to know people who strongly oppose many of the ideas she famously champions, Hochschild nevertheless finds common ground and quickly warms to the people she meets, people whose concerns are actually ones that all Americans share: the desire for community, the embrace of family, and hopes for their children.

In her first book since the widely acclaimed Strangers in Their Own Land, National Book Award finalist and bestselling author Arlie Russell Hochschild now ventures to Appalachia, uncovering the "pride paradox" that has given the right's appeals such resonance.A 2024 New York Times Book Review Editors’ Choice PickA New York Times Book Review Best Book of the YearOne of Barack Obama's Favorite Books of 2024Longlisted for the PEN/John Kenneth Galbraith Award for NonfictionFor all the attempts to understand the state of American politics and the blue/red divide, we've ignored what economic and cultural loss can do to pride. What happens, Arlie Russell Hochschild asks, when a proud people in a hard-hit region suffer the deep loss of pride and are confronted with a powerful political appeal that makes it feel "stolen"?Hochschild's research drew her to Pikeville, Kentucky, in the heart of Appalachia, within the whitest and second-poorest congressional district in the nation, where the city was reeling: coal jobs had left, crushing poverty persisted, and a deadly drug crisis struck the region. Although Pikeville was in the political center thirty years ago, by 2016, 80 percent of the district's population voted for Donald Trump. Her brilliant exploration of the town's response to a white nationalist march in 2017 — a rehearsal for the deadly Unite the Right march that would soon take place in Charlottesville, Virginia — takes us deep inside a torn and suffering community.Hochschild focuses on a group swept up in the shifting political landscape: blue-collar men. In small churches, hillside hollers, roadside diners, trailer parks, and Narcotics Anonymous meetings, Hochschild introduces us to unforgettable people, and offers an original lens through which to see them and the wider world. In Stolen Pride, Hochschild incisively explores our dangerous times, even as she also points a way forward."A piercing . . . impressive and nuanced assessment of a critical factor in American politics." — Publishers Weekly (starred review)

Arlie Russell Hochschild, author of three "New York Times" Notable Books, has been one of the freshest and most popular voices in feminist sociology over the last decades. Her influential, unusually perceptive work has opened up new ways of seeing family life, love, gender, the workplace, market transactions - indeed, American life itself. This book gathers some of Hochschild's most important and most widely read articles in one place, includes new work, and brings several essays to American audiences for the first time. Each chapter reflects on the complex negotiations we make day to day to juggle the conflicting demands of love and work. Taken together, they are a compelling, often startling, look at how our everyday lives are shaped by modern capitalism. These essays, rich with the details of everyday life, explore larger social issues by looking at a series of intimate moments in people's lives. Among them, "Love and Gold" investigates the globalization of love by focusing on care workers who leave their own children and elderly to care for children and the elderly in wealthy countries.In "The Commodity Frontier," Hochschild considers an Internet ad for a 'beautiful, smart, hostess, good masseuse - $400/week', and explores our responses to personal services for hire. In "From the Frying Pan into the Fire" she asks if capitalism is a religion. In addition to these recent essays, several of Hochschild's important early essays, such as 'Inside the Clockwork of Male Careers', have been revised and updated for this collection.

In this new collection of thirteen essays, Arlie Russell Hochschild--author of the groundbreaking exploration of emotional labor, The Managed Heart and The Outsourced Self--focuses squarely on the impact of social forces on the emotional side of intimate life. From the "work" it takes to keep personal life personal, put feeling into work, and empathize with others; to the cultural "blur" between market and home; the effect of a social class gap on family wellbeing; and the movement of care workers around the globe, Hochschild raises deep questions about the modern age. In an eponymous essay, she even points towards a possible future in which a person asking "How's the family?" hears the proud answer, "Couldn't be better."

In Strangers in Their Own Land, the renowned sociologist Arlie Hochschild embarks on a thought-provoking journey from her liberal hometown of Berkeley, California, deep into Louisiana bayou country - a stronghold of the conservative right. As she gets to know people who strongly oppose many of the ideas she famously champions, Hochschild nevertheless finds common ground and quickly warms to the people she meets, people whose concerns are actually ones that all Americans share: the desire for community, the embrace of family, and hopes for their children.