Colin Shaw – författare
Visar alla böcker från författaren Colin Shaw. Handla med fri frakt och snabb leverans.
14 produkter
Deciding What We Watch
Taste, Decency and Media Ethics in the UK and the USA
Av Colin Shaw
Häftad, 1999
601 kr
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The recent history of broadcasting on both sides of the Atlantic, characterized by a great increase in the number of services on offer to the public, has been brought about by technological advances and economic pressures. This has inevitably affected traditional forms of content regulation. The …
Deciding What We Watch
Taste, Decency and Media Ethics in the UK and the USA
Av Colin Shaw
Inbunden, 1999
3498 kr
Lägg i varukorg
The recent history of broadcasting on both sides of the Atlantic, characterized by a great increase in the number of services on offer to the public, has been brought about by technological advances and economic pressures. This has inevitably affected traditional forms of content regulation. The …
Accountability and the Public Interest in Broadcasting
Av Andrea Millwood Hargrave, Colin Shaw
Inbunden, 2009
568 kr
Lägg i varukorg
Against a backdrop of great change in technology and the economics of broadcasting and new media, this timely survey of contemporary attitudes to accountability and the public interest in broadcasting is based on over fifty interviews conducted in four democracies: India, Australia, the UK and the …
Revolutionize Your Customer Experience
Av Colin Shaw
E-bok, 2004
589 kr
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In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer experience together with examples of best practice and strategies for implementation. As predicted the customer experience has become the next competitive …
Building Great Customer Experiences
Av John Ivens, Colin Shaw
E-bok, 2002
803 kr
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This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and emotional impact of customer experiences, companies and brands may ultimately determine customer satisfaction and loyalty and commercial success. With the use of …
Building Great Customer Experiences
Av Colin Shaw, John Ivens
Inbunden, 2002
568 kr
Lägg i varukorg
This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and emotional impact of customer experiences, companies and brands may ultimately determine customer satisfaction and loyalty and commercial success. With the use of …
Intuitive Customer
7 Imperatives For Moving Your Customer Experience to the Next Level
Inbunden, 2016
624 kr
Lägg i varukorg
Building on the work of Daniel Kahneman (Thinking Fast and Slow), Dan Ariely (Predictably Irrational), Shaw and Hamilton provide a new understanding of how people behave, explain what it means for organizations who really want to understand their customers, and show you what to do to create …
Intuitive Customer
7 Imperatives For Moving Your Customer Experience to the Next Level
E-bok, 2016
866 kr
Lägg i varukorg
Building on the work of Daniel Kahneman ( Thinking Fast and Slow ), Dan Ariely ( Predictably Irrational ), Shaw and Hamilton provide a new understanding of how people behave, explain what it means for organizations who really want to understand their customers, and show you what to do to create …
Revolutionize Your Customer Experience
Av Colin Shaw
Häftad, 2004
433 kr
Lägg i varukorg
In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer experience together with examples of best practice and strategies for implementation. As predicted the customer experience has become the next competitive …
Revolutionize Your Customer Experience
Av Colin Shaw
Inbunden, 2004
680 kr
Lägg i varukorg
In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer experience together with examples of best practice and strategies for implementation. As predicted the customer experience has become the next competitive …
Building Great Customer Experiences
Av Colin Shaw, John Ivens
Häftad, 2002
568 kr
Lägg i varukorg
This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and emotional impact of customer experiences, companies and brands may ultimately determine customer satisfaction and loyalty and commercial success. With the use of …
Happy Employees Make Happy Customers
How Build Great Employee Engagement to Create a Great Customer Experience
Av Colin Shaw
E-bok, 2019
240 kr
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Happy Employees Make Happy Customers: How to build great employee engagement to create a great customer experienceBy Colin ShawColin Shaw's new eBook, Happy Employees Make Happy Customers, explores the relationship between your employee engagement and your customer experience. Shaw is the founder …
Emerging Leader
Stepping up in leadership
Av Peter Shaw, Colin Shaw
Häftad, 2013
261 kr
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This practical and inspirational guide is for all who feel excited yet daunted at the prospect of taking on a leadership role, whether it be first-time leaders, or those taking on bigger, more demanding roles.This user-friendly companion will build confidence and increase competence. It focuses on …
Emerging Leader
Stepping up in leadership
Av Colin Shaw, Peter Shaw
E-bok, 2013
205 kr
Lägg i varukorg
This practical and inspirational guide is for all who feel excited yet daunted at the prospect of taking on a leadership role, whether it be first-time leaders, or those taking on bigger, more demanding roles. This user-friendly companion will build confidence and increase competence. It focuses on …
