Frances Frei – författare
Visar alla böcker från författaren Frances Frei. Handla med fri frakt och snabb leverans.
9 produkter
Uncommon Service
How to Win by Putting Customers at the Core of Your Business
Inbunden, 2012
321 kr
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Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to make a brief appearance -- for as long as it takes to calm the customer down and fix whatever foul-up jeopardized the relationship. In Uncommon …
Uncommon Service
How to Win by Putting Customers at the Core of Your Business
E-bok, 2012
478 kr
Lägg i varukorg
Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to make a brief appearance – for as long as it takes to calm the customer down and fix whatever foul-up jeopardized the relationship. In Uncommon Service …
Unleashed
The Unapologetic Leader's Guide to Empowering Everyone Around You
Inbunden, 2020
317 kr
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"Unleashed is worth an afternoon of your time, whether or not you are already a leader. It is sparkily written and personal, drawing on the experiences of co-authors (and spouses) Frei and Morriss."— Financial TimesLeadership isn't easy. It takes grit, courage, and vision, among other things, that …
Unleashed
The Unapologetic Leader''s Guide to Empowering Everyone Around You
E-bok, 2020
427 kr
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" Unleashed is worth an afternoon of your time, whether or not you are already a leader. It is sparkily written and personal, drawing on the experiences of co-authors (and spouses) Frei and Morriss."— Financial Times Leadership isn''t easy. It takes grit, courage, and vision, among other …
Move Fast and Fix Things
The Trusted Leader's Guide to Solving Hard Problems
Inbunden, 2023
348 kr
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Bestselling authors and cohosts of the TED podcast Fixable, Frances Frei and Anne Morriss reinvent the playbook for how to lead change—with a radical approach that moves fast, builds trust, and accelerates excellence.Speed has gotten a bad name in business, much of it deserved. When Facebook made …
Move Fast and Fix Things
The Trusted Leader''s Guide to Solving Hard Problems
E-bok, 2023
437 kr
Lägg i varukorg
Bestselling authors and cohosts of the TED podcast Fixable , Frances Frei and Anne Morriss reinvent the playbook for how to lead change—with a radical approach that moves fast, builds trust, and accelerates excellence. Speed has gotten a bad name in business, much of it deserved. When Facebook made …
HBR's 10 Must Reads on Change Management, Updated and Expanded (featuring "Leading Change" by John P. Kotter)
Av Harvard Business Review, John P. Kotter m. fl.
Häftad, 2025
242 kr
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Change is constant—so become great at it.If you read nothing else on change management, read this book. We've chosen a new selection of current and classic Harvard Business Review articles that will help you lead initiatives effectively, avoid common mistakes, and capture the full value of your …
HBR's 10 Must Reads on Change Management, Updated and Expanded (featuring "e;Leading Change"e; by John P. Kotter)
Av Antonio Nieto-Rodriguez, Vijay Govindarajan m. fl.
E-bok, 2025
347 kr
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Change is constant—so become great at it. If you read nothing else on change management, read this book. We''ve chosen a new selection of current and classic Harvard Business Review articles that will help you lead initiatives effectively, avoid common mistakes, and capture the full value of your …
HBR's 10 Must Reads on Change Management, Updated and Expanded (featuring "Leading Change" by John P. Kotter)
Av Harvard Business Review, John P. Kotter m. fl.
Inbunden, 2025
495 kr
Tillfälligt slut
Change is constant—so become great at it.If you read nothing else on change management, read this book. We've chosen a new selection of current and classic Harvard Business Review articles that will help you lead initiatives effectively, avoid common mistakes, and capture the full value of your …
