Häftad, Engelska, 1995
470 kr
Skickas inom 5-8 vardagar
Leading consultants argue that few areas are as important as measurement, yet it remains one of the weakest areas in management today.Based on discussions with managers from a broad range of industries in the US and Europe, this book shows managers how to: Measure what is important to their customers.Motivate their organizations.Identify and eliminate waste of both time and resources.