Kristin Anderson – författare
Visar alla böcker från författaren Kristin Anderson. Handla med fri frakt och snabb leverans.
16 produkter
Customer Relationship Management
Av Kristin Anderson, Carol Kerr
Häftad, 2001
227 kr
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This reader-friendly series is must read for all levels of managers. All managers, whether brand-new to their positions or well established in the corporate hierarchy, can use a little brushing-up now and then. The skills-based "Briefcase Books Series" is filled with ideas and strategies to help …
Great Customer Service on the Telephone
E-bok, 1992
142 kr
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A thorough, quick-reading guide that shows anyone who uses the phone how to treat it as a service tool that directly impacts on company profits. First impressions are often lasting impressions. How customers are treated on the phone can quickly turn them into either an ex-customer or a customer for …
Coaching Knock Your Socks Off Service
Av Kristin Anderson, Ron Zemke
E-bok, 1996
268 kr
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Authors Kristin Anderson and Ron Zemke provide a practical guide to the day-to-day challenges that arise in training superior customer service people. Knock your socks off service doesn''t just happen. It requires coaching on an ongoing basis. As part of the Knock Your Socks Off series, Coaching …
Great Customer Service on the Telephone
Häftad, 2018
99 kr
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A thorough, quick-reading guide that shows anyone who uses the phone how to treat it as a service tool that directly impacts on company profits.First impressions are often lasting impressions. How customers are treated on the phone can quickly turn them into either an ex-customer or a customer for …
Coaching Knock Your Socks Off Service
Av Ron Zemke, Kristin Anderson
Häftad, 2018
218 kr
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Authors Kristin Anderson and Ron Zemke provide a practical guide to the day-to-day challenges that arise in training superior customer service people.Knock your socks off service doesn't just happen. It requires coaching on an ongoing basis. As part of the Knock Your Socks Off series, Coaching …
ABCs of London
A first guide to the capital of England and the United Kingdom
Av Paola Bucciol, Kristin Anderson
Häftad, 2025
146 kr
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GYMSICAL Guide to a Creative Life
Train your creative muscles for more focus, relaxation, joy and resilience
Av Nicoline Van Slingelandt, Kristin Anderson
Häftad, 2025
235 kr
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Yule Change
An Opposites Attract Christmas Rom-Com with an Eco Twist
Häftad, 2026
248 kr
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Phantom Parents
Memoir of an Adoptee
Av David Enker, Kristin Anderson
Häftad, 2023
321 kr
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Yule Change: An Opposites Attract Christmas Rom-Com with an Eco Twist
E-bok, 2026
137 kr
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She's meant to be saving the planet, not falling for a Christmas store managerMeet Mollie, feisty and eco-minded, with big ideals and an even bigger temper—which is a shame, as it recently cost her a job she loved. That temper might even get her kicked out of the idyllic Sunrise Island Ecovillage …
